Job Information
OSI Digital NetSuite Project Manager in Toronto, Ontario
Job Title: NetSuite Project Manager
Role: FT
Location: Toronto, Canada Hybrid
Job Description:
About the Role
We are seeking a driven and organized Project Manager to join our growing NetSuite Consulting Practice. This role is ideal for someone who thrives in a consulting environment, leading complex implementation and managed service engagements, collaborating with cross-functional teams, and ensuring exceptional client delivery.
As a Project Manager, you will oversee the full project lifecycle, from planning and execution through go-live and post-deployment support. You’ll serve as the client’s primary point of contact, ensuring expectations are managed, communication is clear, and project outcomes align with business goals.
Key Responsibilities
Lead and manage NetSuite implementation and managed services projects with accountability for scope, timeline, and quality.
Coordinate and guide a cross-functional team of Functional Consultants and Developers to deliver high-quality outcomes.
Build and maintain strong client relationships through consistent communication, proactive issue management, and transparency.
Develop and maintain project artifacts including project charters, work breakdown structures, RAID logs, risks register, change logs, and weekly client status reports.
Bridge business requirements to technical and functional NetSuite solutions, leveraging native features or custom development where appropriate.
Oversee project risks, dependencies, and change management processes to maintain delivery quality and alignment.
Partner with internal leadership to support resource planning, project forecasting, and continuous delivery improvement.
Qualifications
3–5 years of project management experience within a consulting, professional services, or SaaS implementation environment.
Demonstrated experience managing NetSuite or similar ERP projects end-to-end.
Strong leadership and team management skills; able to drive accountability across diverse technical and functional roles.
Excellent communication, documentation, and stakeholder management abilities.
Solid understanding of project delivery frameworks (Waterfall, Agile, and hybrid).
Proficiency with project management tools such as Smartsheet, DevOps, JIRA, and MS Project.
PMP, PRINCE2, or NetSuite ERP Consultant certification is an asset.
What We’re Looking For
A proactive leader who takes ownership of assigned projects and client relationships.
Someone who thrives in a consulting environment, comfortable balancing multiple priorities and client dynamics.
A professional who can confidently navigate between business and technical discussions, ensuring alignment and clarity for all stakeholders.
An individual who values structure, quality, and client satisfaction as key measures of success.
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