Job Information
Manulife Director of Solution Development in Toronto, Ontario
The Director of Solution Development will lead the execution of development initiatives aligned with the strategic vision of our business partners. The Finance Systems team manages a complex SOX compliant infrastructure with many inter-related components that provide the repository of financial information required to support external regulatory and internal MIS reporting at MFC. They also support Enterprise-wide critical cash management and treasury solutions including the banking interfaces.
The Director of Solution Development is responsible for delivering new solutions and enhancements effectively and efficiently without impacting on the service levels for all aspects of production for the Finance and Treasury clients. This will be done by providing hands-on technical direction, to project-based delivery teams, including design, development and testing. They would lead newly developed business solutions or enhancements into production and manage production incidents when they occur.
Given the increased importance of all businesses having appropriate financial controls and processes in place, the Director must keep a close watch on control requirements, including SOX, and ensure that system controls and processes are correctly implemented, executed and are sustainable.
In addition, the role partners with the Advanced Analytics team identify and prioritize AI opportunities, translate business needs into AI-enabled requirements, and support delivery of AI solutions that are secure, reliable, and compliant. The incumbent will champion practical AI adoption in day-to-day work across the team by promoting responsible use of AI tools, standardizing repeatable patterns, and embedding automation and insights into Finance and Treasury processes.
Position Responsibilities:
Work closely with the Finance and Treasury business teams to develop strategies and plans for implementing changes to existing or building new business solutions.
Provides technical leadership for architecture and system design to ensure it meets the business requirements, fit into the overall GFT architecture and maintains the accuracy and integrity of the financial data and cash management processes, and through innovation, find ways to enhance and optimize the business functions.
Collaborate with other areas in Manulife to attain support that may be required to complete development initiatives.
Uphold thorough and accurate documentation procedures within the department to communicate requirements, design, testing and implementation strategies and plans for all development initiatives.
Continuously interact with the Operations team by involving them at appropriate stages of analysis, development, testing and implementation handovers.
Leadership and talent management of the team of developers, architects and systems analysts, both onshore and offshore.
Ensure SDLC and change management processes are followed for all development initiatives without impacting Sox and Audit compliance.
Collaborate with the Information Risk Management team to ensure that security and reliability of all systems is maintained throughout development lifecycle.
Drive adoption of AI in day-to-day work by identifying repeatable opportunities, integrating AI-assisted workflows into SDLC and operational processes, enabling the team through guidance/training, and measuring benefits (cycle time, quality, and risk reduction)
Direct, timely and thorough investigations and follow-ups to all systems problems, especially Major Incidents as they occur. This includes working closely with Problem Management staff, Delivery Project Executives and the Manulife CTO Office, while giving timely and comprehensive updates to the Actuarial business team.
Required Qualifications:
Batchelor degree in Computer Science or Engineering
10 years or more of experience in application design and development
Strong hands-on technical experience of application design and development
Strong hands-on technical knowledge of application programming languages, just as Java, Python, etc.,
Demonstrated skill in building effective working relationships.
Demonstrated ability to be flexible and exercise judgment in a changing environment and able to adapt and respond to rapid changes and shifting priorities
Strong analytical and problem-solving skills.
Excellent communication skills.
Preferred qualifications
Good understanding of accounting processes and cash management processes and their associated systems and concepts.
Understanding of responsible AI practices including privacy and confidentiality, security, fairness, explainability, and appropriate human oversight; ability to ensure AI use aligns with risk, compliance, and audit expectations.
Proven change leadership to introduce new tools and ways of, ensuring user adoption through communications, training, and measurable outcomes.
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
The role being advertised is an existing vacancy.
Acerca de Manulife y John Hancock
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .
Manulife es un empleador que ofrece igualdad de oportunidades
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a hr@manulife.com .
Referenced Salary Location
Toronto, Ontario
Modalidades de Trabajo
Híbrido
Salary range is expected to be between
$113,260.00 CAD - $210,340.00 CAD
Los empleados también tienen la oportunidad de participar en programas de incentivos y recibir una compensación vinculada al rendimiento empresarial e individual. El salario real variará según las condiciones del mercado local, la geografía y factores relacionados con el puesto como conocimientos, habilidades, requerimientos, experiencia y educación/formación. Si solicitas este puesto fuera de tu ubicación principal, por favor escríbenos a hr@manulife.com para conocer el rango salarial correspondiente a tu ubicación.
Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con hr@manulife.com para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.
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