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Insight Global Digital Product Manager in Toronto, Ontario

Job Description

Insight Global is seeking a Digital Product Owner for a Big 5 banking client. This role focuses on executing and delivering on an established roadmap for a digital business banking product, ensuring successful partner and technology integration with the platform. This role will be 20% strategic roadmap development and requirement gathering, and 80% agile delivery. You will lead agile teams through the development lifecycle and ensure timely delivery of high-value features.

Key Responsibilities

 • Roadmap Execution: Drive delivery of features and enhancements according to the established roadmap, ensuring alignment with business objectives.

 • Stakeholder Collaboration: Work closely with business stakeholders to clarify requirements and provide updates on delivery progress.

 • Product Backlog Ownership: Maintain and prioritize the product backlog, ensuring the development team focuses on the most impactful items.

 • User Story Development: Write and refine user stories and acceptance criteria for clarity and completeness.

 • Agile Ceremony Leadership: Actively participate in sprint planning, daily stand-ups, and sprint reviews to guide the team and remove impediments.

 • Quality Assurance: Validate completed work against acceptance criteria and approve deliverables that meet quality standards.

 • Performance Monitoring: Track sprint progress and delivery metrics, reporting on outcomes and identifying improvement opportunities.

 • Continuous Feedback Loop: Collect input from users and stakeholders to inform backlog refinement and future iterations.

 • Risk Mitigation: Identify delivery risks early and implement solutions to keep development on track.

 • Team Support: Provide leadership and support to the development team, fostering collaboration and resolving blockers.

We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Experience & Background

 • 2+ years of experience in digital product management or product ownership

 • Previous Business Analyst (BA) experience

 • Proven track record of delivering value with small, cross‑functional teams

Agile Delivery

 • Experience leading an agile team & strong understanding of agile methodologies

 • Ability to write clear, structured user stories in an agile environment

 • Confluence and JIRA

Technical Understanding

 • Understanding of technical requirements for digital products

 • Ability to translate technical language into clear business language (and vice versa)

 • Understanding of systems architecture

 • Strong understanding of API calls and databases

Mindset & Soft Skills

 • Entrepreneurial mindset with strong ownership of product outcomes

 • Strong stakeholder management skills • Experience within financial institutions/banks

 • Business banking experience

Personal or business banking credit card experience

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