Job Information
Manulife Data Analyst, L&C Strategy and Operations: Data Analytics and Technology Focus in Toronto, Ontario
Join our LCG Operations & Strategy analytics team to build, enhance and maintain the analytics, dashboards and data foundations teams and leaders use to run the business every day. You’ll turn complex data from our Azure data lake into clear, automated Power BI visualizations and insights that drive decisions, unlock efficiencies, and strengthen governance. In this role, you’ll own end‑to‑end solutions—from designing new tables and SQL logic to managing permissions across Power BI and SharePoint—while applying Python for deeper analytical and forecasting methods. You’ll also explore and apply emerging Generative and Agentic AI tools to accelerate insight generation, automate repeatable analytics tasks, as well as enhance dashboard and data development and quality assurance workflows. You’ll gain broad exposure to senior stakeholders, modern Azure tooling, and best‑in‑class delivery practices in a supportive, global hybrid work environment.
Position Responsibilities:
Partner with Stakeholders to develop intuitive, user-based solutions that resonate with and are embraced by non-technical users. Leveraging strong communication skills and a growth mindset to ensure solutions address both macro and micro perspectives is critical. Specific elements of these solutions include:
Building, enhancing, and automating advanced Power BI dashboards, optimizing data models/DAX, refresh pipelines, and deployment pipelines; implement and maintain row‑/object‑level security.
Adapting dashboards based on stakeholder’s analytics needs and continuous maintenance of the analytics and technology stream assets.
Performing data preprocessing, transformation, and analysis across multiple sources/datasets to develop comprehensive, insight‑driven dashboards that support effective decision‑making for senior leadership.
Designing and creating new tables and views; write performant SQL to model, transform, and validate data sourced from the Azure data lake (e.g., ADLS Gen2) for analytics use.
Developing reliable automations (e.g., data refresh orchestration, parameterized datasets, alerting) and establish monitoring to ensure dashboard/data SLAs.
Managing permissions and access controls across Power BI workspaces/datasets/reports and SharePoint sites/libraries to meet least‑privilege and audit requirements.
Using Python (pandas, scikit‑learn, notebooks) for advanced analytics such as forecasting, segmentation, anomaly detection, and feature engineering, package findings into reusable assets.
Leveraging Generative AI tools (e.g., Copilot, Azure OpenAI) to accelerate analysis, generate documentation, support exploratory analytics, and streamline development workflows.
Identifying opportunities to embed GenAI-driven automation into data pipelines, reporting processes, and stakeholder deliverables.
Using GenAI-based assistants to enhance SQL, Python, and Power BI development efficiency while maintaining governance and quality standards.
Developing and leading requirements gathering, workshops and training sessions for the development and implementation of relevant solutions that incorporate change enablement and user design principles
Required Qualifications:
4 - 5 years of professional experience in data analytics or business intelligence.
4+ years building advanced Power BI solutions (data modeling, complex DAX, Power Query, RLS/OLS, deployment pipelines).
4+ years writing SQL (joins, window functions, performance tuning) and 3+ years working in an Azure data lake environment.
Demonstrated experience creating new tables/views and preparing curated datasets for reporting and analysis.
Proven track record automating dashboards (e.g., scheduled refreshes, pipeline‑based deployments, alerts) and managing permissions at workspace/dataset/report levels.
Experience administering SharePoint sites and managing permissions (site/library access, groups, links, sensitivity).
Proficiency with Python for analytics (data wrangling, modeling, visualization) and documenting code/notebooks.
Bachelor’s degree in data/computer science, Engineering, Analytics, or a related field.
Familiarity with Generative AI tools and workflows (e.g., Microsoft Copilot, Azure OpenAI, ChatGPT) to accelerate analytics, prototyping, or documentation.
Demonstrated stakeholder management and engagement skills: translating business needs and questions into data and analytical requirements and delivering clear, actionable visualizations and insights.
Flexibility to work outside of regular work hours as required to accommodate needs of global stakeholders
Preferred Qualifications:
Experience with Azure analytics services (e.g., Fabric, Synapse, Databricks), Delta/Parquet formats, and lakehouse patterns.
Familiarity with data governance and cataloging (e.g., Purview), data quality validation, and lineage documentation.
CI/CD practices for BI (source control with Git/Azure DevOps, environment promotion, release management).
Exposure to Power Automate or orchestration tools for BI/ops automation, comfort with REST APIs for admin tasks.
Experience using GenAI tools to enhance BI development, create automated documentation, or accelerate code and data model generation.
Understanding of prompt engineering concepts and how to safely apply GenAI in enterprise data environments.
Experience designing centralized solutions that address the needs of global teams with differing constraints and perspectives
When you join our team:
We’ll empower you to learn and grow your skills. You'll gain hands‑on exposure to enterprise‑grade GenAI as we integrate GenAI into our analytics operating model.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping a future oriented operating model.
#LI-Hybrid
Acerca de Manulife y John Hancock
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .
Manulife es un empleador que ofrece igualdad de oportunidades
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a hr@manulife.com .
Referenced Salary Location
Toronto, Ontario
Modalidades de Trabajo
Híbrido
Salary range is expected to be between
$62,850.00 CAD - $104,750.00 CAD
Los empleados también tienen la oportunidad de participar en programas de incentivos y recibir una compensación vinculada al rendimiento empresarial e individual. El salario real variará según las condiciones del mercado local, la geografía y factores relacionados con el puesto como conocimientos, habilidades, requerimientos, experiencia y educación/formación. Si solicitas este puesto fuera de tu ubicación principal, por favor escríbenos a hr@manulife.com para conocer el rango salarial correspondiente a tu ubicación.
Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con hr@manulife.com para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.