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Cognizant Sr. IT Business Analyst in Toronto, ON-199 Bay Street, Ontario

About the role

As a Senior IT Business Analyst , you will make an impact by translating complex business needs into secure, scalable technology solutions across IT, infrastructure, and cybersecurity domains. You will be a valued member of a high-performing delivery team and work collaboratively with Operations, Product, Wealth Advisors, and Technology stakeholders to drive enterprise transformation initiatives within Wealth Management.

In this role, you will:

  • Lead end-to-end requirements management, from discovery and analysis through delivery, ensuring full traceability between business needs and technical implementation

  • Elicit, analyze, and document business and functional requirements using user stories, acceptance criteria, and process documentation

  • Partner with cross-functional teams to deliver solutions supporting system migration, integration, and optimization initiatives

  • Facilitate Agile ceremonies including backlog refinement, prioritization, and sprint planning to ensure development readiness

  • Develop and maintain workflow, data flow, and state diagrams to support current-state and target-state solution design

  • Support process automation and secure environment transitions, contributing to measurable improvements in efficiency and compliance

  • Provide clear, actionable documentation and communication to technical and non-technical stakeholders

Work model

At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance through our various well-being programs. Based on this role’s business requirements, this is an onsite position requiring 5 days a week in a client or Cognizant office in Toronto, Ontario .

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured, we will always be clear about role expectations.

What you need to have to be considered:

  • 10+ years of experience as an IT Business Analyst delivering enterprise-level solutions

  • Proven expertise in requirements elicitation, user story creation, acceptance criteria definition, and functional documentation

  • Strong experience working in Agile delivery environments (Scrum, Kanban)

  • Ability to create and interpret workflow, data flow, and state diagrams

  • Hands-on experience with Jira, Confluence, and ServiceNow

  • Strong stakeholder management and communication skills across business and technology teams

  • Experience supporting initiatives related to IT infrastructure, cybersecurity, or regulated environments

These will help you stand out:

  • Experience within Wealth Management, banking, or financial services environments

  • Knowledge of compliance and risk frameworks such as ISO 27001, NIST, GDPR, or PIPEDA

  • Exposure to cloud platforms such as Azure or AWS

  • Experience with Power BI, executive reporting, or analytics-driven decision support

  • PMP, CSM, and/or CISM certifications

  • Familiarity with Generative AI tools or AI-assisted analytics

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Salary and Other Compensation:

Applications will be accepted until April 26, 2026.

The annual salary for this position is between $ 70,000 - $ 80,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

  • Medical/Dental/Vision/Life Insurance

  • Paid holidays plus Paid Time Off

  • 401(k) plan and contributions

  • Long-term/Short-term Disability

  • Paid Parental Leave

  • Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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