OneMain Financial Jobs

Data Analyst Quality Assurance Lead:

Summary:

The Data Analyst/Quality Assurance Lead performs data collection and analysis for Annex 2 systems, functions, and work centers to be used in developing briefings and reports presented by the Data Management/QA Supervisor. The DA/QA Lead assists the Business Operations Manager and/or the DM/QA Supervisor in all aspects of the Annex 2 Quality Program Plan (QPP) and data analysis which may include the development and presentation of that data to Senior Management.

Essential Duties and Responsibilities:

Creates and distributes Quality Metrics (i.e. report cards) to be used in tracking Annex 2 trends for major departments. This will include using statistical or graphing applications for the development and tracking of quality data and presentation to senior management for their review.

Acts as the Critical Spares Program Administrator, coordinating and compiling departmental inputs on behalf of the Critical Spares Program.

Provides oversight to the QA staff assigned to the Business Operations department as directed by the DM/QA Supervisor. This may include tasks such as providing initial and recurring training to QA and/or annex personnel, providing information to the DM/QA Supervisor gained through working with the QA staff to assist in assessing personnel performance, and performing administrative tasks required in support of the oversight and management of the QA Department.

Provides oversight of the Technical Order Distribution Office (TODO) duties performed by the QA department for Technical Orders (TOs), Time Compliance Technical Orders (TCTOs), and Computer Program Identification Numbers (CPINs) as required by AF guidance.

Provide oversight of the ETool Program in conjunction with the IT department and the QA Lead TODO. Act as backup to the Lead TODO as necessary.

Continually review the processes governing all aspects of the J-Tech II Annex 2 Quality Management System providing recommendations to management on opportunities to improve the current business model.

Reviews the applicable sections of the J-Tech II contract, contract modifications, and external related documents to ensure new requirements are identified and included in the Quality Management System along with recommending, developing, and revising Annex 2 departmental processes (i.e., audit/inspection checklists, forms, documents, etc.)

Performs inspections of equipment, systems, and services required of the QA Department.

Performs audits required of the J-Tech contract and perform JT4 Corporate Management audits as assigned.

Maintains audit/inspection documentation and records IAW with JT4/Annex 2 practices.

Performs pre and post inspection analysis of systems, equipment, functional or procedural findings for the purpose of identifying root causes.

Performs a detailed review of QA reports and documents to ensure they meet JT4, Annex 2, and departmental standards.

Assists in the development and revision of the annual and monthly Annex 2 Quality Management System audit/inspection schedules.

Provides QA monthly status reports to the DM/QA Supervisor.

Schedules and participates in the monthly Quality Assurance Working Group (QAWG). Develops and creates the "Read Ahead" report that summarizes all government surveillance findings, coordinating with supervisors and management at all levels to ensure appropriate responses to government concerns.

Uses established policies and procedures and subject matter knowledge to complete assignments of moderate complexity that vary in nature and sequence.

Prepares and maintains recurring internal reports, such as monthly reports, office equipment listings, correspondence controls, and assists in developing internal training plans.

Strong aptitude for customer service in working with others as much of the data collected directly involves working with technicians, engineers, management, and government customers.

Partic pates and contributes to employee evaluations, recommending goals, expectations, and completion criteria.

Participates in interviews and makes hiring recommendations on prospective employees when vacancies occur.

Develops in conjunction with the DM/QA Supervisor required reports (i.e., QA Monthly Management Report, Government Performance Requirement Summary for QA, Corporate Audit reports, etc.).

Prepares and maintain the QA Stakeholder Project/Task Assignment listing and assign QA personnel to projects in the project database.

Reviews and processes inspection reports, ensures routing to pertinent personnel, follows up on findings as necessary, and making recommendations for prevention of recurrence. Performs administrative functions within the inspection database to add/remove new systems, sites, and personnel.

Conducts bi-weekly meetings with QA personnel keeping them aware of Corporate and Annex requirements, decisions, and upcoming changes or events.

Monitors QA training requirements ensuring timely completion. Make recommendations for additional training if needed.

Participates in JT4 Corporate/Enterprise QA Working Groups.

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