Job Information
Singer Equipment Company Key Account Sales Support Specialist in Tonawanda, New York
Tonawanda. Singer Equipment Company. Key Account Sales Support Specialist. $65,000 - $75,000/year.
Why Singer? Singer Equipment Company is not just a seller of food equipment we cultivate partnerships and amplify success. Singer isnt just a place to work; its a place to thrive. We empower our employees, fostering an environment where they can grow professionally and contribute to something larger than themselves.
We are the proud, 3-time recipient of the Foodservice and Supplies Dealer of the Year Award. Our commitment to our customers has earned us an unbeatable reputation within our industry. This is your opportunity to join a winning team!
ESSENTIAL FUNCTIONS * Serve as a primary point of contact for assigned Key Accounts, providing professional, responsive, and knowledgeable support. * Achieve agreed-upon revenue, margin, service, and customer satisfaction Key Performance Indicators. * Develop and execute strategic account plans to strengthen partnerships and expand account growth. * Identify customer challenges and deliver value-driven, consultative solutions aligned with Singer and customer objectives * Quote, process, and manage orders for heavy commercial kitchen equipment in alignment with Singer policies, pricing structures, and Key Partner contract requirements ensuring accuracy in specifications, pricing, freight, lead times, and contract compliance while executing within TRX ERP and AutoQuotes with precision and timeliness. * Collaborate cross-functionally (sales, procurement, operations, project management, and leadership) to ensure seamless execution, proactive communication, and efficient issue resolution. * Maintain accurate account documentation and communicate proactively regarding account activity, initiatives, and performance. * Participate in ongoing product, systems, and industry training. * Represent Singer at trade shows, customer events, and company-sponsored activities. * Perform additional duties as business needs evolve.
MINIMUM QUALIFICATION * Associates Degree in Business or related field, or 2+ years of relevant sales, account management, or foodservice equipment experience. * Experience quoting and ordering commercial kitchen equipment strongly preferred. * Strong understanding of contract pricing structures and margin management. * Detail-oriented with exceptional organizational and follow-through skills. * Strong problem-solving and critical-thinking abilities. * Excellent verbal and written communication skills. * Ability to manage multiple priorities in a fast-paced environment. * Technologically proficient (Microsoft Office Suite, CRM systems; ERP experience preferred). * Passion for the hospitality industry. * Valid drivers license required.
Candidates are encouraged to apply even if they do not meet all listed requirements. We recognize that skills and potential can take many forms, and we value diverse experiences that may not align perfectly with traditional qualifications.
Are you ready to take your career to the next level? Apply today and let's cook up some success! Singer Equipment Company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law.
Follow link to apply through Indeed.com: https://www.indeed.com/cmp/Singer-Equipment-Company/jobs
Or through company website: https://www.singerequipment.com/locations/Singer-Kittredge-Tonawanda-New-York-14150