Job Information
People Inc. ADMINISTRATIVE DIRECT SUPPORT PROFESSIONAL, CERTIFIED DAY SERVICES in TONAWANDA, New York
Description
Hourly Pay Range: $16-$20
Shift: Monday-Friday days
Provides courteous and knowledgeable administrative support; is the initial point of contact for front desk calls and visits—ensures efficient operation and outstanding customer service. As a Direct Support Professional (DSP), supports the persons’ served character, choices, strengths, interests and needs and ensures a safe, healthy and clean environment.
ESSENTIAL FUNCTIONS/RESPONSIBILITIES:• Warmly welcomes employees and guests to the facility—clearly and cordially answers and transfers calls, delivers messages from voicemail and email and takes necessary action to address caller/visitor needs involving appropriate personnel• Receives deliveries and prepares items for delivery—sorts, distributes and posts mail and maintains the facility mail hub and mailboxes, coordinates mailings• Completes purchase requisitions for mail and office supplies as needed or requested• Provides various administrative tasks as needed or requested which support the entire team at the facility• Respects and maintains the confidentiality of the persons served and demonstrates a positive and caring attitude• Plans, coordinates and implements meaningful activities and person-centered activities that promote independence, inclusion and productivity• Completes all tasks necessary to ensure the health and safety of each person receiving services• Performs cleaning, food preparation and laundry as needed• Promptly and accurately completes daily documentation and other accounting as required by OPWDD and agency standards• Remains compliant with all required training• Maintains certification in CPR, Strategies for Crisis Intervention and Prevention (SCIP-R) and (medication administration is for certified only) and performs all as needed• Attends and participates in meetings and trainings • Complies with all agency policies and procedures.• Other duties as assigned.
MINIMUM QUALIFICATIONS:
• High School Diploma/GED and 1-2 years of related experience or equivalent combination of education and related experience.• Ability to handle multiple tasks simultaneously.• Basic computer skills. • Lifting requirement of 35 lbs.• Ability to support people receiving services with repositioning, lifting and transferring as required by their person-centered plan, to sit for extended periods of time and to meet the physical requirements to react to emergency situations using CPR, SCIP-R.
SUPERVISORY RESPONSIBILITIES:
This job has no supervisory responsibilities.
Why People Inc.?
When you join the People Inc. team, you can make a difference in the lives of people receiving services while also receiving outstanding benefits (generous PTO, PTO buyback, affordable insurances, tuition reimbursement, career mentoring, shift incentives, on-demand pay access and more), consistent schedules and the opportunity to help others move closer to their life goals and dreams. People Inc. is the regions most experienced provider of programs for people with developmental disabilities and other special needs. We understand that working one-on-one with people who have disabilities and helping them in all aspects of daily life takes someone who’s dedicated, caring and compassionate – that’s how we treat our employees.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.