Job Information
Amazon Senior UX designer, Japan Consumer Innovation in Tokyo, Japan
Description
We are looking for a Senior UX Designer to join Japan Consumer Innovation, where you will define the experience of AI-native tools that transform how businesses grow and operate on Amazon Japan.
This is not a role about designing interfaces. It is about shaping how AI agents, complex workflows, and business outcomes come together, and making that experience trustworthy, legible, and genuinely useful. You will work at the intersection of agentic AI systems, complex business decision-making, and the real operational realities of organizations in Japan.
You will take on genuinely ambiguous challenges: how do you design AI-powered tools that make people faster, sharper, and more confident in the decisions that matter most to their business? How do you surface the right insight at the right moment? How do you give people the clarity and control they need to act decisively, even when the underlying data is complex?
The ideal candidate approaches these challenges with clarity and empathy, thinks systemically across the full value chain, from business development and marketing to supply chain and post-sales, and is driven to solve problems at a scale that matters.
As a hands-on creative leader embedded in a cross-functional team, you will collaborate with Science, engineering, product management, and business stakeholders to define what AI-assisted experiences should look and feel like. You will distill customer insights into design decisions that shape product strategy, and serve as the voice of the customer with senior leadership.
If you are passionate about using design to make AI systems more human, more trustworthy, and more effective for the businesses that depend on them, we encourage you to apply.
Key job responsibilities
Own and drive the end-to-end design process for features and capabilities that directly influence how businesses make decisions on promotions, inventory, pricing, and growth strategy
Create and validate design solutions through customer research, data analysis, and testing
Develop detailed interactions, flows, wireframes, and high-fidelity designs
Translate complex, data-heavy operational workflows into intuitive design solutions that drive measurable business outcomes
Partner effectively with product management, engineering, and science team to ensure successful delivery
Influence product and AI strategy through strong design rationale and customer advocacy
Define and document design patterns that can scale across multiple products
Balance priorities and ensure design decisions are grounded in both user needs and business outcomes with technical constraints
About the team
Our vision is to be a place where Japanese customers can conveniently and seamlessly buy everything they want online, with the best selection at the best prices. To realize this vision, we leverage innovative methods, including AI and data science - to automate and standardize our processes, driving the development and implementation of new services. This is a great place for those who want to contribute to innovation and business in Japan while working in a truly global environment.
Basic Qualifications
8+ years of design experience
Have an available online portfolio
Experience designing and prototyping with tools such as Figma, Adobe Creative Cloud, or similar
Experience in delivering design solutions for projects of large scope and complexity
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Experience working with customers, technical teams, and management to collect requirements, describe software product features, and technical designs
Preferred Qualifications
Experience with UX design of complex workflows
Experience working in international cross-functional teams
Track record of influencing product strategy through design thinking and user insights.
Expertise in AI tools and AI-assisted design methodologies
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.