Job Information
State of Michigan Departmental Technician 7-E9 in To Be Determined - TBD, Michigan
Departmental Technician 7-E9
Print (https://www.governmentjobs.com/careers/michigan/jobs/newprint/5305341)
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Departmental Technician 7-E9
Salary
$23.23 - $35.56 Hourly
Location
To Be Determined - TBD, MI
Job Type
Permanent Full Time
Job Number
7501-26-MOD-018
Department
Natural Resources
Opening Date
04/13/2026
Closing Date
4/27/2026 11:59 PM Eastern
Bargaining Unit
UNITED AUTO WORKERS (UAW)
Description
Benefits
Questions
Job Description
The Department of Natural Resources, License Sales and Customer Service Section is responsible for the management of license agents, sales of hunting and fishing licenses, and revenue generation and collection.
This position is primarily responsible for handling customer and agent calls. In between calls, the position is expected to administer or assist with the administration of other duties that may include voicemail and email responses, miscellaneous permit processing, new agent account setup, Electronic Fund Transfer reviews, collections issues and other responsibilities of the License Sales Section. Provide backup and overflow assistance with duties assigned to others.
Position Description (https://MCSC.state.mi.us/AgencyPDFs/DTCustomerServicePD.pdf)
This position is TBD and will be dependent based on the selected candidate. Location options are Deborah Stabenow 525 W. Allegan St, Lansing, MI 48933; Crystal Falls Custom Service, 1420 US-2 E, Crystal Falls, MI 49920; Cadillac Customer Service, 8015 Mackinaw Trail, Cadillac, MI 49601; Roscommon Customer Service, 8717 Roscommon Rd, Roscommon, MI 48653.
Required Education and Experience
Education
Education typically acquired through completion of high school.
Experience
Departmental Technician 7
One year of experience performing administrative support activities equivalent to the 7-level in state service.
Departmental Technician 8
One year of experience as a technician or paraprofessional equivalent to the entry level in state service.
OR
One year of experience performing administrative support activities equivalent to the 8-level in state service.
Departmental Technician E9
Two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service.
OR
One year of experience as a supervisor of administrative support activities equivalent to the 9-level in state service.
OR
One year of experience performing administrative support activities equivalent to the 9-level in state service.
Alternate Education and Experience
Departmental Technician 7
Completion of two years of college (60 semester or 90 term credits) may be substituted for the experience requirement.
Departmental Technician 8
Possession of a Bachelor's degree may be substituted for the experience requirement.
Departmental Technician E9
Possession of a Bachelor's degree and one year of job-related experience may be substituted for the experience requirement.
Additional Requirements and Information
Please attach a cover letter, resume, and official college transcripts (if applicable) to your application. For our purposes, "Official Transcripts" must contain the college/university name and address, the degree conferred and date granted, coursework completed (especially if no degree granted), and the Registrar's signature and/or seal.
Information provided in your application, resume, cover letter, transcripts, and any other documentation provided will be used to verify responses to the supplemental questions. Unsupported responses may not be considered further.
Your application for any position does not guarantee that you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results.
Applicants will be appointed only to positions in areas for which their experience and education is appropriate.
NOTE:Equivalent combinations of education and experience that provide the required knowledge, skills, and abilities will be evaluated on an individual basis.
View the entire job specification at:
https://www.michigan.gov/-/media/Project/Websites/mdcs/JOBSPECS/D/DepartmentalTechnician.pdf?rev=6701b8a67371434d9e11f4c7bf2a24e5
Accommodations
If you require a reasonable accommodation to participate in the application or selection processes, please contact theADA coordinator (https://www.michigan.gov/ose/-/media/Project/Websites/ose/Contact/RACs.pdf) for the agency that posted this position vacancy.
State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.
More details on benefits for our new hires are below:
Rewarding Work:State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state’s military and veterans; rebuild our state’s infrastructure; or support other state agencies through our fiscal, IT, and HR systems.
Insurance Benefits:The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees’ annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available at www.mi.gov/employeebenefits.
Retirement Programs:The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state’s contributions fully vest after just 4 years. More information is available athttp://www.mi.gov/orsstatedc.
Vacation and Sick Leave:Eligible full-time employees receive between15 and 35 personal daysand 13 sick daysper year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions.
Paid Parental Leave:Eligible employees can take 12 weeks of paid leaveimmediately after a birth or adoption to allow needed time together at home with a new child.
Paid Holidays:Eligible employees receive 13 or 14 paid holidays each year including New Year’s Eve and Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day.
Bonus Programs:Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums.
Military Pay Differential:Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual.
Tax-Advantaged Programs:In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income.
Student Loan Forgiveness:Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans. Please view Student Loan Information (https://studentaid.gov/manage-loans/forgiveness-cancellation) to help determine if you could qualify is available from the U.S. Department of Education.
Tuition Reduction:Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan.
Professional Development: To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs.
Alternative and Remote Work Schedules:Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek.
Great Lakes and Great Times:Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park—just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan’s affordable cost of living, you can explore all that Michigan has to offer.
Updated: 2/28/24
01
DPTLTCH – Do you possess at least an educational level typically acquired through the completion of high school?
Yes
No
02
DPTLTCH – Please select your level of experience.
At least one year of experience performing experienced-level administrative support activities equivalent to the 7-level in state service OR completion of at least two years of college (60 semester or 90 term credits).
At least one year of experience as a technician or paraprofessional equivalent to the entry level in state service OR at least one year of experience performing advanced-level administrative support activities equivalent to the 8-level in state service OR possession of a Bachelor's degree in any major.
At least two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service OR at least one year of experience performing advanced secretarial or supervisory administrative support activities equivalent to the 9-level in state service OR possession of a Bachelor's degree in any major and at least one year of job-related experience.
At least three years of experience as a technician or paraprofessional, including one year of experience equivalent to the experienced level in state service OR at least two years of experience performing advanced secretarial or supervisory administrative support activities equivalent to the 9-level in state service.
03
How much experience do you have in public relations working with both internal and external customers? (Please reflect your experience in your resume/application).
No experience
1 year
2 years
3 or more years
04
How much experience do you have with handling cash, preparing daily receipts, and/or preparing deposits using standard accounting methods? (Please reflect your experience in your resume/application).
No experience
1 year
2 years
3 or more years
05
How much experience do you have with Michigan’s hunting and fishing regulations?
No experience
1 year
2 years
3 or more years
06
How much experience have you had working in a role that required learning and explaining complex rules to the public?
No experience
1 year
2 years
3 or more years
07
QOL - Did you attach a cover letter, resume, and official college transcripts (if applicable) to your application? (Failure to do so may result in your application being screened out.)
Yes
No
Required Question
Employer
State of Michigan
Department
Natural Resources
Address
525 West Allegan
Lansing, Michigan, 48909
Phone
517-284-5014
Website
https://www.michigan.gov/dnr/about/careers
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