Job Information
Safran Field Service Representative M/F in Tianjin, China
Field Service Representative M/F
Job details
General information
Entity
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.
Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.
Reference number
2026-177322
Job details
Domain
Programs / Customer Relations
Job field / Job profile
Customer services and support - Field representative
Job title
Field Service Representative M/F
Employment type
Fixed Term contract
Contract period
3 years
Part time / Full time
Full-time
Job description
Safran Landing Systems has an exciting position for a Field Service Representative based in China Tianjin location. In this role you will provide on-site support at the Airframer Final Assembly Line on landing gears, wheels, brakes, systems and equipment in a Part 21G environment. In addition, you will also provide on-site support at Airlines or MRO customer to perform repairs or retrofit under a Part145 repair station certificate. This is a key role in supporting Safran Landing Systems' customers (internally and externally), and the associated activities to improve the flexibility of Safran Landing Systems offerings and time to provide solutions to the issues our customers may face.
Role & Responsibilities:
As a Field Service Representative, your main task will be to prepare, perform and record interventions on Aircraft such as:
Correction of any defect or damage reported by the Customer
Embodiment of design change or specific upgrades and retrofits
removal/replacement of components
Completion of travelled work
Execution of vendor assist (customer requested support)
You will represent Safran Landing Systems in front of our customer and deliver a professional corporate image in line with Safran's standards.
You will be part of a local team of 3 Field Service Representatives located in proximity to our customers' facilities in TIANJIN.
Your scope of activity will be a mix of activities between
Office (consult drawings or documentation, record detailed information of completed interventions, reporting, manage spare parts stocks, chemicals and tools, etc)
Physical intervention on Aircraft
Document routine activities along with root cause/fault isolation
Candidate skills & requirements
Skills & Requirements:
Experience/Education/Certification Required:
High Proficiency in using computers and Microsoft products
Licensed AME/A&P or equivalent experience strongly preferred
3-5 years of experience in aircraft maintenance
Ability to read and understand drawings, manuals, and other technical documentation
Good knowledge of Mechanical & hydraulics systems (Landing gear experience beneficial)
Ability to self-inspect work and strong attention to details
Available to travel at short notice and be prepared to be in the field extended periods if necessary
Available to work overtime, weekend and holidays to support the customer's planning if required
Customer mindset (anticipating needs along with prompt responses)
Strong interpersonal skills and ability to work well in a team environment.
Ability to adapt to continuously changing work conditions while ensuring safe work practices
Driving License
Physical/Environmental Scope of Position:
Vocal communication, hearing, and visual acuity are required for safety, direction, and the exchange of ideas in the industrial environment
Application of Standard PPE (safety glasses, shoes, gloves, mask, etc) while performing tasks as required
May be required to work in tight spaces
Subjected to inside environmental conditions, noise, vibration, oils, and other related industrial hazards
Must demonstrate the physical capacity to lift, push or pull up to 50lbs as required
Good spoken and written communication in English
Job location
Job location
Asia, China
City (-ies)
Tianjin
Applicant criteria
Minimum education level achieved
Bachelor's Degree
Minimum experience level required
More than 5 years