Job Information
Kuehne+Nagel GS Air Logistics Aerospace Operational Care Specialist - AOG Desk Team in Thessaloniki, Greece
It's more than a job
We are looking for a dedicated and highly motivated Aerospace Operational Care Specialist to join our AOG Desk Team within GS Air Logistics.
This role is central to our mission: ensuring uninterrupted operational continuity for our customers when every minute counts.
As part of the AOG Desk Team , you will work in a high-intensity, time-critical environment, serving as the key point of coordination between KN stations worldwide and our aerospace customers. Your contribution will directly support the performance of our global supply chain and safeguard our service commitments.
How you create impact
You will be the key link between our global KN Stations and customers, ensuring seamless communication and operational excellence. By monitoring live shipments and coordinating transportation, you will guarantee on-time performance and strengthen customer trust.
What we would like you to bring
Strong English communication skills
Proficiency in MS Office (Excel, PowerPoint)
High commitment, motivation, teamwork ability, flexibility, and strong self-organization
Open-mindedness towards new challenges
Strong ability to articulate clearly and effectively
Availability for 24/7 support and shifts
What's in it for you
Aerospace operational tasks (file creation, transport planning, customs, status monitoring and updates, pre-alerts)
Pro-active customer communication via email, phone or dedicated online portals
Communication with both internal and external stakeholders
Transport solution offering and quotation based on customer expectation and SLAs
Ensuring timely and accurate execution of individual tasks and/or complete shipments
Monitoring and correction data quality
Handling of exceptions, deviations and customer escalations
Delivering an outstanding customer experience
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.