Job Information
Robert Half Patient Access Representative in Templeton, California
Description
We are looking for an experienced Patient Access Representative to join our team in Templeton, California. The Patient Access Representative opening is an onsite contract role with one of our Fortune 500 healthcare clients. To be successful in this role the Patient Access Representative will have excellent customer service skills and familiarity with outpatient services in a medical office setting. The ideal candidate will work closely with patients and staff to ensure seamless access to radiology and imaging services.
Responsibilities:
• Greet and assist patients in a detail-oriented and friendly manner, ensuring a positive experience during their visit.
• Manage patient registration, scheduling, and check-in processes with accuracy and efficiency.
• Verify insurance information and process authorizations in compliance with organizational policies.
• Coordinate with imaging center staff to ensure timely and accurate service delivery.
• Utilize Cerner technologies to maintain patient records and manage scheduling tasks.
• Provide clear communication to patients regarding procedures, appointments, and billing inquiries.
• Address and resolve any issues or concerns related to patient access promptly.
• Collaborate with healthcare professionals to streamline workflows and improve patient satisfaction.
• Maintain confidentiality and adhere to all regulations related to patient information.
• Ensure compliance with all organizational standards and procedures related to patient access.
Requirements
1 + years of medical office experience
High School Diploma
Excellent customer service skills
Previous radiology experience is preferred
Cerner experience is preferred
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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