Job Information
TEKsystems Operations Processor 3 - Contingent in Tempe, Arizona
Job Posting: Lead Triage & Salesforce Operations Specialist (Operations Processor 3 – Contingent)
Category: Accounting Analyst
Contract Duration: 6 Months (High potential to extend or convert)
Location: Onsite first 2 weeks, then Hybrid (Mon & Fri OOO)
Overview
We are seeking a highly organized, analytical, and technically skilled Lead Triage & Salesforce Operations Specialist to support a high‑volume, fast‑paced sales environment. This role replaces a departing team member during a major shift in lead strategy—moving from field-assigned to fully centralized lead management.
The ideal candidate excels in multitasking, has strong Salesforce and Excel expertise, and thrives in environments where accuracy, fairness, and data insights are critical. You will play a key role in processing, validating, and distributing leads while ensuring an exceptional operational workflow for the sales organization.
Key Responsibilities
Triage, validate, and manage a significantly increased volume of inbound leads
(now 90% routed through Salesforce, previously 50%).
Ensure accurate, equitable distribution of leads across all sales agents.
Use Salesforce extensively to review, track, prioritize, and assign leads.
Analyze lead flow and pipeline data to provide actionable insights to leadership.
Maintain lead documentation, dashboards, trackers, and operational materials.
Collaborate with sales teams to understand changes in lead flow and process updates.
Identify data inconsistencies, troubleshoot issues, and partner cross‑functionally to resolve them.
Prepare reports, dashboards, and presentations using Microsoft PowerPoint.
Operate efficiently in a dynamic environment with shifting sales strategies and priorities.
Required Skills & Experience
Advanced Excel skills (VLOOKUP/XLOOKUP, pivot tables, data cleansing, etc.)
Hands‑on Salesforce experience or similar CRM/pipeline management platforms
Strong ability to analyze data, identify patterns, and present insights clearly
Strong multitasking and organizational skills; comfort handling high lead volume
Proficiency with Microsoft PowerPoint and Microsoft Office Suite
Experience in a sales environment preferred, but candidates from customer service or CRM‑heavy roles are welcome
Excellent attention to detail and comfort working with complex datasets
Technical aptitude for CRM navigation and data troubleshooting
Nice to Have (Secondary Skills)
Additional CRM or reporting tool proficiency
Process improvement experience
Exposure to sales operations or revenue operations teams
Employee Value Proposition (EVP)
Opportunity to support a major strategic shift in lead lifecycle management
High visibility across sales leadership and operations teams
Strong potential for contract extension or conversion based on performance
Hybrid flexibility after initial ramp-up
Meaningful impact on lead quality, fairness, and sales efficiency
Work Environment
First 2 weeks onsite for training and onboarding
Afterward: Hybrid schedule, with Mondays and Fridays OOO
Fast‑paced, collaborative team supporting high-volume sales pipelines
Role is central to ensuring quality, fairness, and efficiency in lead assignments
Why the Position is Open
This role is backfilling an outgoing team member, and demand is increasing significantly as the organization transitions to a fully centralized lead assignment model. As lead volume grows and strategies shift, this position becomes critical to maintaining accuracy, fairness, and operational stability.
Job Type & Location
This is a Contract position based out of Tempe, AZ.
Pay and Benefits
The pay range for this position is $20.00 - $21.41/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Tempe,AZ.
Application Deadline
This position is anticipated to close on Mar 17, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.