Job Information
ManpowerGroup Customs Brokerage Supervisor in Tempe, Arizona
Job Title: Customs Brokerage Supervisor
Location: Tempe, AZ
Pay Range: $70,000-90,000/Year
We are seeking an experienced Customs Brokerage Supervisor to lead day-to-day customs clearance operations within a fast-paced international shipping environment. This role is responsible for ensuring accurate documentation, regulatory compliance, and timely release of import and export shipments while supervising a high-performing brokerage team.
The ideal candidate brings strong technical knowledge of customs processes, proven leadership experience, and the ability to manage operations efficiently while meeting service and performance goals.
What Is the Job:
Oversee customs clearance activities to ensure timely, compliant, and cost-effective movement of international freight
Review and validate shipping documentation, including commercial invoices, bills of lading, tariff classifications, and valuation data
Ensure adherence to all applicable U.S. and international trade regulations
Partner with customs authorities to facilitate shipment releases and resolve clearance issues or delays
Develop, implement, and maintain operational procedures and service standards related to customs brokerage
Monitor performance metrics and ensure key operational targets are achieved
Lead and manage a team of approximately 30 employees, including two direct reports
Handle hiring, onboarding, training, coaching, and performance management activities
Allocate work, establish timelines, and ensure consistent application of policies and procedures
What Is Needed:
Customs Broker License strongly preferred
Strong working knowledge of customs brokerage operations and global trade compliance
Demonstrated experience applying trade regulations, classification, valuation, and documentation requirements
Proven leadership skills with the ability to train, motivate, and develop teams
Solid understanding of productivity improvement, cost control, and quality initiatives
Bachelor’s degree preferred
3–5 years of relevant experience, including at least one year in a supervisory role
Industry or professional certifications may be required depending on scope of responsibility
What's in it for You:
Competitive base pay with performance-based incentives
Annual bonus opportunity
401(k) retirement savings plan with company match
Comprehensive medical, dental, and vision coverage
Wellness and employee assistance programs
Tuition reimbursement and career development support
Generous paid time off starting at four weeks
Paid leave programs
Employee discount offerings
Extensive training and professional growth opportunities
If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.