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Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.

Overview

Acts as project manager on behalf of Paychex and clients during the Preview-to-Flex migration phase. Coordinates team responsible for clients' migration of Paychex software and hardware systems until clients successfully implement product suite.

Responsibilities

• Acts as primary contact for clients during the migration process to communicate and coordinate migration steps, resolve issues, answer questions, and ensure expectations and deadlines are met.

• Determines clients' product needs to set expectations.

• Establishes and maintains partnerships with IT, Flex Forward, migration analysts, Sales, and ongoing Service teams to ensure clients' needs are assessed and met.

• Creates and manages an implementation timeline including all tasks to be completed to ensure a successful client launch.

• Oversees client training to ensure client expectations are met.

• Manages communications and meetings with internal team members to ensure tasks are completed and deadlines met.

• Manages changes in project scope, identifies potential risks, and devises contingency plans to ensure client needs are met.

• Provides regular status updates to Flex Forward Supervisor/Manager, migration team, and ongoing service to ensure all tasks are completed.

• Ensures all end-user documentation is complete and delivered, allowing clients to effectively utilize products.

• Performs a professional and thorough transition to ongoing support team.

• Makes recommendations regarding needs analysis and process improvements for implementation team.

Qualifications

• Bachelor's Degree - Preferred

• 1 year of experience in Implementation Coordination.

• Communication - Preferred

• Verbal Communication Skills - Preferred

• Coordinating - Preferred

• Customer Service - Preferred

• Listening Skills - Preferred

• Project Management - Preferred

• Contingency Planning - Preferred

• Hardware Architecture - Preferred

• Paychex - Preferred

• Process Improvement - Preferred

• Project Scoping - Preferred

• Software Documentation - Preferred

• Computer Security Awareness Training - Preferred

• Customer Communications Management - Preferred

• Customer Success Management - Preferred

Compensation

In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $59,669 to $93,766 annually. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the Talent Acquisition & Onboarding position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Live the Paychex Values

• Act with uncompromising integrity.

• Provide outstanding service and build trusted relationships.

• Drive innovation in our products and services and continually improve our processes.

• Work in partnership and support each other.

• Be personally accountable and deliver on commitments.

• Treat each other with respect and dignity.

What's in it for you?

• We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.

• We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.

• We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.

• We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.

• We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.

Not sure if you meet every requirement?

At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.

Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.