Job Information
Colgate-Palmolive Customer Development Services Analyst in Tegucigalpa, Honduras
No Relocation Assistance Offered
Job Number #172514 - Tegucigalpa, Francisco Morazán, Honduras
Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
Role Summary:
As a Customer Development Services Analyst, you will be a key element of the Customer Development team, supporting the sales operations for one of our top customers. This role is vital in accelerating administrative processes for the sales force, specifically managing credit notes and proof of performance documentation to ensure compliance with our Gross To Net policy. By providing critical visibility to sales executives and finance leadership, you will directly influence the team’s ability to meet business priorities and optimize commercial activities. This is an exciting opportunity to drive operational excellence and impact our Days Outstanding Sales (DOS) performance.
Responsibilities:
Execute the end-to-end credit note process by validating requirements against Gross to Net guidelines to ensure timely and accurate client credits.
Manage commercial activity documentation by scanning and organizing supporting paperwork and ticket requests within the planned system to maintain audit readiness.
Drive stakeholder visibility by providing sales executives with real-time status updates on requests, empowering them to take swift corrective actions.
Support financial performance optimization by monitoring checking accounts and reporting status to the Country Finance Manager to reduce Days Outstanding Sales (DOS) impact.
Facilitate cross-functional collaboration by coordinating with the office helper and downloading trade agreements from external portals like Walmart to streamline administrative workflows.
Required Qualifications:
Bachelor's Degree in a relevant field of study
At least 1+ year of professional experience in administrative or accounting roles.
Demonstrated proficiency in Excel management for data organization and reporting.
Intermediate English language proficiency.
Preferred Qualifications:
Strong Ownership and Accountability
Continuous Follow-up and Proactivity
Effective Communication and Escalation
Organizational and Document Management Skills
Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form (https://docs.google.com/forms/d/e/1FAIpQLSdaxk_eF4utznQoVHlxmL9jVFJbOkM4Oe5CAdKOg-h9EPdLfg/viewform) should you require accommodation.
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