Job Information
ManpowerGroup IT Service Desk Coordinator /Sr. Specialist in Teaneck, New Jersey
Our client, a leading organization in the manufacturing sector, is seeking a dedicated IT Service Desk Coordinator /Sr. Specialist to join their dynamic team. As a vital part of the IT support department, you will support a diverse workforce across multiple locations, ensuring seamless technology operations. The ideal candidate will demonstrate strong problem-solving skills, adaptability, and excellent communication abilities, which will align successfully within the organization.
Job Title: IT Service Desk Coordinator /Sr. Specialist
Location: Teaneck, NJ (On-site, with 4 days in the office and 1 day remote per week, plus monthly travel to Perth Amboy)
What's the Job?
Provide Level 1 IT support to employees for workplace technology issues, including hardware and software troubleshooting.
Support the deployment and management of workplace devices using Microsoft Intune and other endpoint management tools.
Assist with hardware setup, configuration, and support for peripherals such as monitors, headsets, and docking stations.
Troubleshoot basic network connectivity issues and support local network devices like printers and WiFi routers.
Coordinate with centralized IT teams and external vendors to ensure timely resolution of technical issues and system updates.
What's Needed?
3 to 5 years of experience in IT support, help desk, or workplace IT environments, preferably within manufacturing organizations.
Hands-on experience troubleshooting Windows 10 and Windows 11 endpoints.
Knowledge of device deployment, management, and basic networking concepts.
Ability to provide clear, user-friendly technical support to non-technical users.
Strong troubleshooting, problem-solving, and prioritization skills with a customer-oriented approach.
What's in it for me?
Opportunity to work in a collaborative and innovative environment.
Engagement with cutting-edge workplace technology and device management tools.
Potential for professional growth and skill development within a supportive team.
Participation in a company that values diversity and inclusion.
Competitive pay rate aligned with industry standards.
Upon completion of waiting period consultants are eligible for:
Medical and Prescription Drug Plans
Dental Plan
Vision Plan
Health Savings Account
Health Flexible Spending Account
Dependent Care Flexible Spending Account
Supplemental Life Insurance
Short Term and Long Term Disability Insurance
Business Travel Insurance
401(k), Plus Match
Weekly Pay
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.