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At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology. Job Responsibilities Provide 1st-line technical support to end users for all Romax products, from basic inquiries to complex application issues. Deliver product training and live demonstrations for both pre-sales and post-sales customers. Support and contribute to customer-funded professional services projects involving Romax software. Create technical knowledge content including how-to articles, presentations, and videos. Engage with the Romax user community and support forums to share expertise and grow adoption. Collaborate with internal sales, services, and R&D teams to share user feedback and improve product offerings. Ensure KPIs for responsiveness and quality in customer support are consistently met or exceeded. Qualifications Bachelor’s or Master’s degree in Mechanical Engineering or related discipline. 2–3 years of industry experience in a relevant field such as powertrain, drivetrain, or transmission system design, testing, or manufacturing. Strong communication and interpersonal skills with an ability to simplify complex technical concepts. High level of self-organization, time management, and ability to meet deadlines. Ability to work collaboratively in a team environment. Must be eligible to work in the U.S. and able to travel domestically and internationally up to 10% of the time. Preferred: Experience using Romax or Adams simulation software. Familiarity with Finite Element Analysis tools such as MSC Nastran or ANSYS. Understanding of mechanical transmission components such as bearings, gears, and shafts. Proficiency with CAD systems (CATIA, Creo, SolidWorks). Experience using MATLAB and/or Python. Core Skills Customer Technical Support Mechanical Engineering Romax/Adams Simulation Software Communication and Presentation FEA Tools (e.g., MSC Nastran, ANSYS) CAD Tools (CATIA, Creo, SolidWorks) Project Management Drivetrain and Transmission Analysis Training Delivery Matlab/Python Programming We’re doing work that matters. Help us solve what others can’t.

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Cadence plays a critical role in creating the technologies that modern life depends on. We are a global electronic design automation company, providing software, hardware, and intellectual property to design advanced semiconductor chips that enable our customers create revolutionary products and experiences.

Thanks to the outstanding caliber of the Cadence team and the empowering culture that we have cultivated for over 25 years, Cadence continues to be recognized by Fortune Magazine as one of the 100 Best Companies to Work For. 
 Our shared passion for solving the world’s toughest technical challenges, our dedication to pushing the limits of the industry, and our drive to do meaningful work differentiates the people of Cadence.

Cadence is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, basis of disability, or any other protected class.

Cadence is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, basis of disability, or any other protected class.