Job Information
Polaris Pharmacy Services, LLC Lead Cycle Fill Technician - 1st Shift in Tampa, Florida
Position Type Full Time
Job Shift Day
Category Pharmaceutical
Description
WHO WE ARE At Polaris Pharmacy Services, we’re more than a pharmacy — we’re a dedicated partner in care, transforming how patients experience long-term, post-acute, correctional, PACE, and specialty pharmacy services. As industry leaders, we’re raising the bar for quality and coordination across all sites of care, ensuring every patient receives seamless, compassionate, and expert support.
Founded in 2015, Polaris is proud to be locally and independently owned, with a growing national footprint. Our team thrives in a mission-driven environment where innovation meets purpose, and every role contributes to making a real impact. We offer more than just a job — we provide competitive pay, robust benefits, and genuine opportunities for career advancement.
If you're passionate about shaping the future of pharmacy and making a difference in the lives of those who need it most, we invite you to grow with us.
JOB SUMMARY:
The Lead Cycle Fill Technician at Polaris Pharmacy Services is responsible for overseeing the cycle fill process, ensuring efficiency, accuracy, and compliance with company standards and regulatory requirements. This role involves managing a team of technicians, optimizing workflow, and maintaining the highest levels of customer satisfaction through timely and precise medication dispensing.
SCHEDULE: 8:00am - 4:30pm. Occasional weekends may be required as business needs arise.
DUTIES/RESPONSIBILITIES:
Supervise and lead a team of cycle fill technicians, providing guidance, training, and performance evaluations to ensure high-quality service delivery.
Coordinate and manage the daily cycle fill operations, ensuring that all prescriptions are filled accurately and efficiently within designated timeframes.
Monitor inventory levels and collaborate with the procurement team to ensure adequate stock levels are maintained to meet patient needs.
Implement and enforce standard operating procedures (SOPs) to ensure compliance with company policies and regulatory requirements.
Identify areas for process improvement and work collaboratively with the pharmacy management team to implement changes that enhance operational efficiency.
Ensure that all cycle fill activities are conducted in a manner that prioritizes patient safety and confidentiality.
Act as a point of contact for resolving complex issues or discrepancies related to the cycle fill process, ensuring prompt and effective resolution.
Maintain accurate records and documentation related to cycle fill activities, ensuring data integrity and compliance with audit requirements.
Foster a positive and collaborative work environment, encouraging team members to share ideas and contribute to continuous improvement initiatives.
Stay informed about industry trends and advancements in pharmacy technology to enhance the cycle fill process and service offerings.
Qualifications
QUALIFICATIONS/COMPETENCIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
REQUIRED SKILLS/ABILITIES:
Strong leadership and team management skills, with the ability to motivate and guide a team effectively.
Excellent organizational skills with the ability to manage multiple tasks and priorities efficiently.
Proficient in the use of pharmacy management software and Microsoft Office Suite.
Strong attention to detail and accuracy in medication dispensing and documentation.
Excellent communication skills, both verbal and written, with the ability to interact professionally with staff and clients.
Ability to work collaboratively in a fast-paced environment while maintaining a high level of customer service.
Knowledge of pharmacy regulations and compliance standards.
EDUCATION and/or EXPERIENCE:
High School diploma or equivalent required
Pharmacy technician licenses/certifications required by state regulations and state of practice.
Previous pharmacy experience preferred (one or more years of long-term care experience preferred)
PHYSICAL DEMANDS
The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job:
May sit or stand seven (7) to ten (10) hours per day
The employee is occasionally required to sit; climb or balance; and stoop, kneel, bend, walk
May be necessary to work extended hours as needed
May lift and/or move up to 30 pounds
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role
HOLIDAY & PTO POLICY
Paid holidays are provided annually, with 6 days offered each year, along with 5 sick days.
Employees earn up to 10 PTO days each year, with rollover options and milestone bonuses.
Employees have the option to cash out up to 10 PTO hours each quarter for added financial flexibility.
Please note, because we are a pharmacy most of our locations are open 24-hours a day, 7 days a week and therefore schedules may change as determined by the needs of the business.
BENEFITS for full time Employees
Medical, Dental, and Vision insurance
401 (k) (available for Part Time & Full Time EEs)
Company Paid Life insurance
Short-term and Long-term disability insurance
Tuition reimbursement
Personal Time Off (PTO)
Competitive pay with annual performance reviews and merit-based raises
Career growth potential
Annual on-site voluntary Flu Vaccines
Employee referral bonus program