Job Information
Robert Half Collections Specialist in Tampa, Florida
Description We are looking for a dedicated Collections Specialist to join our team in Tampa, Florida. This is a long-term contract position, offering flexible work hours at 20 hours per week. The role involves managing a portfolio of accounts and ensuring timely collections while maintaining excellent relationships with clients.
Responsibilities:
• Manage a portfolio of 50+ accounts, ensuring timely and effective collections.
• Monitor outstanding balances and follow up with clients to resolve overdue payments.
• Maintain accurate records of collection activities and account statuses.
• Collaborate with internal teams to address billing discrepancies and client concerns.
• Utilize Excel to track, analyze, and report on collection performance.
• Apply knowledge of commercial and consumer collection processes to achieve collection goals.
• Communicate professionally with clients to negotiate payment terms and resolve disputes.
• Ensure compliance with company policies and relevant regulations during collection activities.
• Identify and escalate unresolved issues to management as necessary. Requirements • Proven experience in commercial and consumer collections.
• Solid understanding of credit and collection processes.
• Proficiency in using Excel for data tracking and reporting.
• Strong communication and negotiation skills.
• Ability to manage multiple accounts and prioritize tasks effectively.
• Attention to detail and accuracy in record-keeping.
• Familiarity with billing and collection procedures.
• Commitment to maintaining client relationships while achieving collection targets.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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