Job Information
Ricoh Americas Corporation Account Manager, New Business in Tampa, Florida
Account Manager, New Business Position Profile
The Account Manager, New Business is a growth‑focused sales professional responsible for acquiring new mid‑market customers and taking market share from competitors. This role is accountable for net‑new logo acquisition , competitive displacement , and expansion of Ricoh solutions within newly acquired accounts.
Operating as a front‑line hunter , the Account Manager proactively identifies, engages, and converts mid‑market prospects by developing a deep understanding of customer business challenges, competitive environments, and digital transformation priorities.
Job Duties and Responsibilities
Own net‑new customer acquisition within the assigned mid‑market territory
Proactively displace incumbent competitors through value‑based selling and strategic account targeting
Build and manage a strong prospect pipeline through outbound prospecting, referrals, and marketing‑generated leads
Conduct consultative discovery to uncover unmet business needs and customer challenges
Position Ricoh solutions as differentiated offerings that drive measurable business outcomes
Deliver compelling sales presentations to decision‑makers, both virtually and in person
Collaborate with internal partners (sales support, operations, solution specialists) to win competitive opportunities
Key Performance Indicators (KPIs)
Net‑new logo acquisition
New business revenue attainment versus quota
Competitive displacement wins
Pipeline creation and pipeline coverage
Average deal size and sales cycle velocity
Share‑of‑wallet growth within newly acquired accounts
Qualifications
Bachelor’s degree or equivalent experience required
3+ years of new‑business sales experience in a hunter‑focused role
Proven success winning competitive sales opportunities
Experience selling IT, software, or technology‑enabled services preferred
Strong business acumen with consultative selling expertise
Knowledge, Skills, and Abilities
Demonstrated hunter mindset with disciplined prospecting skills
Strong competitive selling and objection‑handling capabilities
Ability to influence, negotiate, and build relationships with decision‑makers
Excellent verbal, written, and presentation skills
High learning agility and adaptability in a fast‑paced sales environment
Working Conditions
This is a hybrid role requiring frequent in‑person customer interactions. Work is primarily sedentary and includes standard physical and mental demands typical of a professional sales position.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
Choose from a broad selection of medical, dental, life, and disability insurance options.
Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually
Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.