Job Information
IHG 前台接待 in Taiyuan, China
Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity
随时以友好和乐于协助的态度迎接客人，并尽量了解和称呼客人的名字。
Registers and rooms all arrivals according to established procedures
按照既定工作程序为所有来客登记并安排房间。
Maintains intimate knowledge of departmental standards and procedures
熟知部门标准工作程序。
Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation
履行入住、退房和换房手续，并确保所有资料都按照预订情况完整的输入酒店电脑系统。
Maintains cashier float and ensures accurate daily report of all money received
保持库存现金限额并保证每日对所收现金进行准确报告。
Cashes hotel guest’s personal and travelers checks and assists with currency exchange
为酒店客人的个人支票及旅行支票兑换现金，并协助进行外汇兑换。
Qualifications – 学历 Diploma or Vocational Certificate in Hotel Administration, Hotel Management or equivalent 具有酒店行政管理，酒店管理或相关的大专学历或专业证书。
Experience – 经验 1 years experience in front office / guest services or related discipline including supervisory experience, or an equivalent combination of education and experience. 拥有1年前厅或宾客服务工作经验，包括管理经验，或与此相当的教育和相关工作经验结合的背景。
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At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.