Job Information
Robert Half Patient Service Representative in Tacoma, Washington
Description
Description
Robert Half is seeking a Patient Service Representative to support physician administrative operations for our client. The position is primarily responsible for managing high call volumes and coordinating communications between physicians, their support staff, outside offices, and patients. Heavy phone volume and administrative support duties are central to this role. This is a highly accountable position that requires professionalism, confidentiality, and a strong commitment to excellent patient service.
Responsibilities:
Manage multiple phone lines and direct calls using a centralized phone system; handle high call volumes efficiently.
Relay pertinent patient and/or examination information between physicians, clinical staff, and other healthcare providers.
Maintain confidentiality of all patient and center information at all times in compliance with HIPAA privacy and security guidelines.
Provide overall office support including mail distribution, scheduling, calendar coordination, faxing, typing and disseminating correspondence, and supporting special projects.
Work closely with team members to ensure all physician and referring office needs are being met, practicing quality customer service in a team environment.
Requirements
Requirements
High School Diploma or GED required; Associate's degree preferred, or equivalent two years of administrative or receptionist experience.
Medical terminology background preferred.
Demonstrated excellent verbal and written communication skills with the ability to communicate professionally with medical facilities, patients, and customers.
Proficiency in Microsoft Office Suite; ability to manage multiple tasks and carry out instructions effectively.
Ability to work independently with minimal supervision while exhibiting strong teamwork and good judgment.
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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