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MultiCare Health System Insurance Verification Authorization Specialist in Tacoma, Washington

You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve. FTE: 0.8, Shift: Day, Schedule: Day Position Summary The Pre-Service IV/Auth Specialist is responsible for completing pre-authorization by patient type and anticipated healthcare service, which includes verifying insurance information (eligibility and benefits), validating referrals and prior authorizations, and submitting and monitoring pre-authorizations while meeting daily productivity and quality standards for the MultiCare Health System. This role acts as a resource regarding front end workflows, authorizations, and insurance plan guidelines; secures financial resources and ensures financial clearance for healthcare services provided to patients; communicates Advance Beneficiary Notice (ABN) issues to referring providers; works with referring providers to resolve pre-service authorization denials; and serves as a functional expert for peers across Patient Access and clinical areas as it relates to financial clearance. This position requires the ability to interpret medical guidelines, benefits, policies, and procedures to ensure financial clearance and the efficient operation of patient healthcare services. Essential Functions Secure pre-authorizations from insurance companies for a broad range of services, including office visits, in-office procedures and injections, diagnostic and advanced imaging studies, and therapy sessions. Respond to clinical inquiries through insurance portals to support timely authorization approvals. Review medical records and supporting documentation to ensure complete and accurate submission for ordered services. Evaluate and process medical authorization requests efficiently to facilitate uninterrupted patient care. Communicate effectively with healthcare providers, insurance carriers, and patients to gather and relay information necessary for authorization decisions. Meet established daily productivity standards to maintain operational efficiency and accuracy in authorization workflows. Perform essential registration tasks such as loading insurance details, filing orders, and verifying eligibility. Maintain a high level of accuracy to reduce the risk of insurance claim denials and ensure financial clearance for patients. Serve as a subject matter expert on referrals, authorizations, and insurance plan guidelines within the MultiCare Health System. Requirements Minimum two (2) years of experience in pre-authorization, referral coordination, or in insurance billing, admitting, or registration within a healthcare setting Customer service experience in healthcare Proficiency in medical terminology, validated by examination Experience reviewing medical policies and interpreting CPT and HCPCS codes in alignment with payer guidelines Completion of a health vocational program (e.g., Medical Assistant, Medical Billing & Insurance) preferred One (1) year of post-secondary business or college coursework preferred Certification from the National Association of Healthcare Access Management (NAHAM) preferred Our Values As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other. Why MultiCare? Belonging:We work to create a true sense of belonging for all our employees Mission-driven:We are dedicated to our mission of partnering for healing an

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