Job Information
Elmcrest Children's Center Assistant Program Supervisor in Syracuse, New York
Salary Range $28.00 - $29.00 Hourly
Position Type Full Time
Education Level High School
Category Nonprofit - Social Services
Description
The Assistant Program Supervisor is a member of the departmental leadership team. The Assistant Program Supervisor is responsible for oversight of the execution of required daily tasks and ensuring quality of care for youth. The primary responsibility is to develop the Shift Supervisors and provide direction and support to them. This role is predicated on the notion that through supportive leadership, effective communication, organization, and oversight, that youth and staff members will achieve success commensurate with their abilities and potential. This position is scheduled in a manner that best accommodates client, department, and agency business needs, typically Monday thru Friday . A strong grasp of, and dedication to, the mission of Elmcrest and the Children’s Crisis Residences and processes is a must.
Responsibilities:
Provide general support to Children’s Crisis Residence operations and contribute to programming development. This includes process development, policy and procedure writing, quality improvement and quality assurance initiatives, as well as staff development.
Uphold, support, enforce, and monitor all OMH regulations as well as Agency policies and procedures.
Direct training or co-training of select components of the orientation of new staff members.
Effectively use critical thinking skills to lead Children’s Crisis Residences regarding safety and security issues as they arise.
Train and continually develop staff members using supportive supervision and job coaching. Positions directly overseen by the Assistant Program Supervisor include, but are not limited to: Shift Supervisors and Lead Youth Supports.
Oversee scheduling responsibilities as it relates to granting time off, filling for vacant position, etc. Assist in providing emergency and planned shift coverage for staff members who are absent due to vacation, holidays, illness, staff shortage, etc.
Lead programmatic tasks (incident reporting, documentation, accountability systems, etc.) or youth needs (on-call support, etc.). This includes routine and unforeseen events and tasks.
Ensure the program facility is in ideal condition (aesthetics, home-like environment, etc.).
Collaborate with the Program Clinician and Case Manager of each Children’s Crisis Residence to ensure a cohesive experience for youth and families.
Other Duties as Assigned: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Qualifications
Elmcrest’s Core Values & Competencies :
Honesty : Act with integrity and behave in a manner consistent with our policies, Code of Conduct and any regulatory and ethical guidelines. Utilize practices and techniques professionals train to interact with children, families and co-workers appropriately.
Willingness to Learn: Open to new experiences and learning new skills and information that can improve professional development, progressive work environments and support the mission of Elmcrest.
Dedication to Purpose : Display the necessary passion and empathetic abilities to serve the Elmcrest mission. Committed to improve the lives of children and families.
Social Concern : Value human dignity and have respect for others. Actively seek out diverse approaches and points of view.
Self-Examination : Systemically observe, analyze and utilize self-reflection to improve actions or results. Listen to constructive feedback and concerns and maintain positive relationships in the workplace.
Competencies :
Excellent attention to detail.
Solid verbal and written communication skills.
Proficiency with Therapeutic Crisis Intervention and Motivational interviewing curricula.
Ability to prioritize in a fast-paced and dynamic environment.
Flexible and able to solve problems as unanticipated challenges present themselves.
Able to multi-task.
Works well in a team environment.
Required Education and Experience :
High School Diploma or GED.
Bachelor’s Degree related to human services (e.g., sociology, psychology, social work, human development), preferred.
Two years of supervisory or clinical experience.
Two years of Children’s Crisis Residence experience, preferred.
Essential Job Qualifications:
Ability to lift 50 pounds without assistance.
Ability to sit, squat, crouch and stand for elongated periods of time
Ability to lift arms over head in upward reaching motion.
Ability to walk up and downstairs up to several times per day.
Valid driver’s license and auto insurance, free from major infractions and deemed acceptable to our insurance carrier.
Varying levels of travel as determined by departmental needs may be required with this position.
Equal Opportunity Statement : Elmcrest Children’s Center prohibits discrimination of any kind based on race, color, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation, or any other legally protected status.
Accommodations : Elmcrest Children’s Center will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to Elmcrest Children’s Center. Contact Human Resources with any questions or requests for accommodation.
At Will Employment : Your employment with Elmcrest Children’s Center is at will. This means your employment is for an indefinite period of time and it is subject to termination by you or Elmcrest Children’s Center, with or without cause, with or without notice, and at any time. Nothing in this job description or in any other policy of Elmcrest Children’s Center shall be interpreted to be in conflict with or to eliminate or modify in any way, the at-will employment status of Elmcrest Children’s Center employees.