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Tenant Research Director

Job Description

Tenant Research Director

About Domain and CoStar Group

Domain is one of Australia’s leading property marketplaces, connecting millions of people with the homes, insights, and data they need to make confident property decisions. Our portfolio includes Domain, Allhomes, and Commercial Real Estate (CRE) platforms.

In 2025, Domain was acquired by CoStar Group (NASDAQ: CSGP), a global leader in real estate data, analytics, and marketplaces. This marks a significant step in our growth, combining Domain’s local expertise with CoStar’s global scale, technology, and innovation.

As a challenger brand in a highly competitive market, Domain continues to grow rapidly—reaching 7–9 million Australians each month and unlocking new opportunities across residential and commercial property.

CoStar Group brands include; Homes.com, Apartments.com, CoStar, Loopnet.com, OnTheMarket, Bureaux Locaux, Matterport, Domain, AllHomes and more.

Quick facts; CoStar Group has >8K employees, was founded 39 years ago, and has 84 offices in 13 countries.

About the Role, Accountabilities & Outcomes

The Tenant Research Director provides strategic leadership to a team of Tenant Research Managers and their teams, delivering comprehensive and accurate commercial real estate data to CoStar clients.

This role owns data quality, research activity, and stakeholder relationships across the assigned market or region. It requires strong engagement with internal and external stakeholders, alongside a deep understanding of market drivers, to continuously improve data quality, client relationships, revenue, and retention.

As a leader and mentor, the Tenant Research Director develops high-performing teams by providing clear direction, coaching, and knowledge sharing. The role champions a culture of trust, accountability, and collaboration, driving engagement, retention, and high performance. This includes ownership of talent development through effective communication, regular feedback, and structured performance management.

Essential Functions

Contribute to the strategic leadership of Research Headquarters, ensuring consistent delivery of performance and professional standards

Oversee market and regional activity to maximise team productivity, efficiency, and performance

Ensure data is accurately captured, validated, and published in a timely manner, with effective use of all available information sources

Drive continuous improvement in data coverage, accuracy, and depth through innovative research approaches and strong market engagement

Build and maintain strong relationships with clients and industry stakeholders through events, meetings, and collaboration with Sales

Partner closely with Sales teams to ensure a coordinated approach to client engagement and market insights

Recruit, mentor, and develop high-performing Tenant Research Managers, ensuring consistent capability building across the team

Skills and Qualifications

Bachelor’s degree or higher required; ideally in business management, real estate, economics, finance, or a related discipline

Proven leadership ability and the experience of managing large teams in complex environments; success building strong, collaborative teams geared towards results

Ability to articulate and execute corporate strategy; good financial awareness and experience of working within budgets

Results oriented - ability to prioritize, drive and achieve results through self and others while working to deadlines under pressure

Excellent problem solving, research and analytical skills; attention to detail, objectivity and the ability to think strategically

Experience of coaching and mentoring others in their professional growth and development

Confident personality with the ability to interact at all levels with both internal and external stakeholders

Proficiency in MS Office, including strong Excel skills

Why Join Us

Be part of a global leader in property technology and data, shaping the future of real estate intelligence

Work with cutting-edge tools and high-impact teams where your work genuinely makes a difference

Grow your career in a high-performing, collaborative environment

Up to 20 weeks paid parental leave for primary carers

Wellbeing leave to support you when it matters most

Ongoing development through leadership programs and LinkedIn Learning

We don’t just talk, we do. Every day we solve property problems for Australians and beyond. We encourage our people to see the possibilities, and turn them into realities.

What's Next?

We'll give your application the thoughtful attention it deserves and get back to you as soon as possible. If there's a match, one of our Talent Partners will reach out, so keep your phone handy! We're genuinely excited about the chance to work together and make a meaningful impact.

Equity, Diversity & Inclusion

Domain is enthusiastically and unapologetically committed to fostering an equitable, inclusive work culture which reflects our customers and communities. We are proactively looking for candidates from all lived experiences, including people with disability, and people of all ages, ethnicities, cultures (including Aboriginal and Torres Strait Islander Peoples), faiths, sexual orientations, and gender identities (including trans and non-binary people).

We are committed to providing an equitable recruitment process for people with disability. If you require adjustments during the process we're here to support. If you wish to receive this job advertisement in an accessible format, or have a confidential chat about workplace adjustments, please contact our Equity, Diversity and Inclusion team at edi@domain.com.au or leave a message on 1300 858 356 and we will get back to you.

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.

We have been living and breathing the world of real estate information and online marketplaces for over 37 years, giving us the perspective to create truly unique and valuable products and services. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry and for our customers. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

CoStar is committed to creating a diverse environment and is proud to be an equal opportunity workplace and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CoStar is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access www.costargroup.com/careers as a result of your disability. You can request reasonable accommodations by calling 1-855-840-1715 or by sending an email to recruiting@costargroup.com .