Job Information
Publicis Groupe Operations Director in Sydney, Australia
Company description
Publicis Groupe is a world leader in marketing communication and digital business transformation driven through the alchemy of data, creativity, media, and technology. Our connected platform of companies and capabilities is more than an operational framework — it’s a cultural model we've built to unite our people in a collaborative way of thinking and working.
Publicis Groupe offers its clients seamless access to the expertise of its 80,000 talents across 100 countries globally. In Australia, our powerhouse of marketing capabilities stretches across creative agencies Saatchi & Saatchi, Leo Burnett, Publicis Worldwide, and media agencies Starcom, Zenith, Performics, Spark Foundry, Digitas, Epsilon, Arc, Prodigious, PMX, and PR Herd MSL. We also have Publicis Sapient driving digital business transformation for our clients.
PMX (Publicis Media Exchange) is the central investment practice for Publicis Media. We’re responsible for the smart application of investment by leveraging scale, marketplace innovation, deeper partnerships, and intelligence.
We are a dedicated, passionate, and expanding team focused on delivering growth by educating and driving the adoption of Publicis Groupe solutions including:
Precision: Delivering holistic programmatic value to clients and acting as the guardian of programmatic solutions. These are dedicated to the advancement and increased adoption of technology and data to drive client effectiveness and media efficiency.
APEX: An innovative and disruptive investment solution designed to create unique opportunities that deliver tangible business benefits.
Partnerships: Developed both regionally and locally with selected key vendors to provide unique, innovative, and ultimately functional benefits for our clients. We structure our partnerships to promote true collaboration and best-in-class work across our agencies.
Overview
The transformation you will experience:
The Operations Director will drive operational excellence across business operations of PMX in order to assist the PMX team achieve it's strategic initiatives and organisational objectives.
This role will ensure PMX priorities, initiatives, and informed-choices land consistently and at pace across the business by translating influence intent into executable plans and driving delivery across products, capabilities, partners, and regions.
Your scope will include:
· Own and continuously improve the operational infrastructure that underpins PMX, ensuring the business is set up to scale sustainably and efficiently.
· Ensure the right systems, tools, resources, and governance models are in place to assist both current operations and future growth.
· Identify operational gaps, inefficiencies, or risks and head initiatives to resolve them proactively.
· Act as the central point of accountability for operational informed-choice making and execution across PMX.
· Assist the ELT with the operating cadence and orchestration of the divisional OKRs.
· Oversee PMX engagement initiatives for Media, Agencies, and Clients to strengthen relationships and enhance collaboration
· Provide structure, clarity, and ownership in areas where accountability currently spans multiple teams or stakeholders.
· Spearhead coordination across PMX, Media, Agencies, and external partners to ensure initiatives land consistently and at pace.
· Act as a unifier and problem solver, resolving friction points and enabling effective collaboration across the ecosystem
· Influence the end to end Strategic Media Partnership program, including quarterly business reviews, annual planning, and ongoing coordination.
· Ensure consistency, quality control, and governance across all partner briefings and engagements.
· Act as the operational steward of partner relationships, ensuring PMX extracts maximum value while maintaining strong, recommended partnerships
· Spearhead the creation and management of the PMX PR program, both internally and externally.
· Ensure PMX initiatives, successes, and innovations are clearly communicated and well positioned across the business and marketplace.
· Partner with leadership, marketing, and communications teams to elevate PMX’s profile and impact
What type of person will be successful in this role:
· Media agency experience preferred
· Strong operational and organisational influence experience, ideally in a busy or multi-stakeholder environment.
· Aptitude to translate business strategy into executable operational plans.
· Strong knowledge of operating models, resource planning, and team capacity mapping.
· Demonstrated aptitude to build and optimise processes, systems, and frameworks that enable efficiency and scalability.
· Proven track record in continuous improvement, operational governance, and overseeing business-critical workflows.
· Strong project management capability, including planning, implementation, and stakeholder communication.
· Exceptional communication experience with the aptitude to influence, engage, and build reliance across a diverse stakeholder base
#LI-DS1
Additional information
Publicis Groupe benefits: Be a part of the Publicis Groupe family, recent winner of the Employer of Choice Awards and one of the world's most progressive and dynamic modern communications businesses. You can learn more about us at www.publicisgroupeanz.com .
Enjoy all the perks that come with our network offering:
A comprehensive Wholeself program supporting physical, mindful, and financial wellbeing.
A creative, lively, and rewarding office environment where people love working with each other, supported by our Publicis Liberté flexibility approach — "working your way with us."
Access to our Global AI Platform Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network.
Extensive Learning & Development opportunities including more than 15,000 learning programs via our online learning platform, Marcel Classes.
A culture of open feedback and support to reach your goals through our Career Conversations program.
A committed Diversity, Equality, and Inclusion strategy driven through our Viva Women, Égalité, enABLE, EmbRACE, and Écologique committees.
Leave benefits including Birthday Leave, Flexible Public Holidays, and an additional 5 days of leave after 2 years of service.
Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year.
Parental leave policy with up to 18 weeks based on tenure, paid primary carer leave, secondary carer swap, and Cub Care leave.
Access to counsellors, psychologists, and professionals through Sonder, an all-in-one digital wellbeing technology platform designed to support psychological, medical & safety needs.
A workplace that stands together to provide a more open, supportive, and recovery-forward culture for all employees with life-threatening illnesses. Read more about our Working With Cancer Pledge: https://workingwithcancerpledge.com/
Proud partners of Diversity Council Australia, Pride in Diversity, Family Friendly Workplaces, Supply Nation, and the Australian Disability Network.
If you don't tick every box in this ad, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity rather than ticking boxes — so if this role resonates with you, please apply.
Diversity. Inclusion. Equity. More than just words; these are part of our DNA. At Publicis Groupe, we are committed to the inclusion and recognition of all people regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status, and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge, and experience that difference brings to our culture and solutions.
Uniqueness is powerful; without it, we wouldn't be where we are today. So be you — we like it that way.
We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via recruitmentpublicisgroupe.com ; your personal information will be kept confidential.