Job Information
Silver Journeys LLC Travel Operations and Digital Marketing Specialist in Surprise, Arizona
This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/7395054
Job Title: Travel Operations and Digital Marketing Specialist
Company: Silver Journeys LLC
Location: 14978 W Medinah Way, Surprise, AZ 85374 (hybrid role; must reside in or near Phoenix, AZ, or be
willing to relocate)
Employment Type: Full-Time (40 hours/week, MondayFriday, 9:00 AM5:00 PM MST, with occasional
flexibility for travel or events)
Reports To: Owner/Manager, Silver Journeys LLC
Job Overview
Silver Journeys LLC, a Phoenix-based travel agency specializing in curated guided and self-guided tours to
Switzerland, seeks a skilled Travel Operations and Digital Marketing Specialist. This dynamic role blends
expertise in Swiss tourism, multilingual communication, trip planning, digital marketing, and web development
to craft exceptional travel experiences and expand our client base. The ideal candidate will leverage their deep
knowledge of Switzerland, fluency in English and German, and technical proficiency to design personalized
tours, manage operations, and drive engagement through innovative digital solutions.
Key Responsibilities
Travel Operations and Trip Planning (40%)
Design customized itineraries for Swiss tours, including flat hikes, wine tastings, gondola rides, and
thermal bath visits.
Negotiate contracts with Swiss hotels, transportation providers, and attractions to ensure high-quality,
cost-effective services.
Coordinate logistics (scheduling, bookings, permits) for seamless, tailored travel experiences.
Maintain compliant documentation of itineraries and vendor agreements per U.S. and Swiss
regulations.
Marketing and Customer Engagement (30%)
Deliver engaging presentations at travel expos to showcase Switzerlands cultural and natural
attractions.
Manage online ad campaigns (Google Ads, social media) to attract customers, optimizing for cost-per-
click and conversions.
Create compelling content (blogs, newsletters, social media) highlighting Silver Journeys unique
offerings.
Build client relationships through personalized follow-ups, fostering trust and loyalty.
Website Development and Backend Automation (30%)
Develop and maintain a user-friendly, responsive website using HTML, CSS, JavaScript, and Python
frameworks (e.g., Flask, Django).
Implement dynamic survey forms integrated with backend databases (e.g., MongoDB, PostgreSQL) to
collect client preferences (travel dates, activities, budget).
Create Python-based automation scripts to analyze survey data, group travelers by preferences, and
estimate pricing.
Ensure website security (SSL, input sanitization) and compliance with data protection laws (e.g.,
GDPR).
Update website with high-quality multimedia (images, videos).
Qualifications
Soft Skills
Multilingual Fluency: Native or near-native proficiency in English and German (required); additional
languages a plus.
Swiss Expertise: In-depth knowledge of Swiss culture, geography, and tourism, preferably from
several years of residency in Switzerland.
Organizational Skills
Proven ability to manage complex projects, coordinating logistics, timelines, and vendor relationships.
Experience in contract negotiation.
Marketing Skills
Expertise in delivering presentations to diverse audiences.
Proficiency in online advertising (Google Ads, analytics) and creating travel-focused marketing content.
Technical Skills
Proficiency in web development (HTML, CSS, JavaScript, Flask/Django).
Experience building dynamic websites with survey forms and backend integration.
Knowledge of backend automation, data processing, and database management (MongoDB,
PostgreSQL).
Familiarity with website security and compliance (SSL, GDPR).
Educ tion and Experience
Bachelors degree in Tourism, Business, Computer Science, or equivalent experience.
2 years experience in travel planning, marketing, and/or web development, ideally with Swiss tourism
focus.
Demonstrated success in project management and client-facing presentations.
Additional Requirements
Must reside in or near Phoenix, AZ, or be willing to relocate.
Willingness to travel to Switzerland 10-20 times per year for vendor meetings or tours.
U.S. Work Authorization: Open to U.S. citizens or individuals with valid U.S. work authorization, per
federal law.
Ability to work indepen