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Akzo Nobel Global Key Account Manager in Strongsville, Ohio

About AkzoNobel

Since 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. We're active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It's what you'd expect from a pioneering and long-established paints company that's dedicated to providing sustainable solutions and preserving the best of what we have today - while creating an even better tomorrow. Let's paint the future together.

For more information please visit www.akzonobel.com

© 2024 Akzo Nobel N.V. All rights reserved.

Job Purpose

The purpose of this role is to ensure that adequate resources and capability (people and processes) reside within the business to manage business relationships with nominated Key Accounts (current customers and new prospects) where the business has significant dependency on the accounts from a strategic perspective and with nominated Brands (Coca-Cola, Pepsi, Monster + some regional brands) for specification selling.

Key Responsibilities

Value creation activities

  • Create and execute Key Account & Brand Plan globally & Regional for North America aligned with Regional Segment & Marketing plan

  • Drive specification selling at certain Packaging brands like Pepsi, Coca-Cola Globally

  • Develop relevant Commercial pipeline for respective Key accounts

  • Lead commercial negotiation for contract of each yearly value - 10 to 20 mln/contract

  • Deliver financial KPIs from budget to actual regional P&L

  • Deliver financial KPIs from budget to actual consolidated global Key accounts P&L

  • Lead specific Beverage Ends sub-segment global business development - growth potential by 2026 20mln and expected 75mln

  • Mitigate risk of claims as packaging business expose AkzoNobel to multi-million potential claims

  • Drive innovation through Key accounts

Supporting cross-functional activities

  • Develop and maintain contact map within each Key account - at all reporting level and across all functions

  • Drive Continuous Improvement across the organization to generate value to customers - Service, capability, efficiency and productivity

  • and when happening the role is key in mitigating the impact through a drastic and efficient key stakeholder management

  • Enhance Key Account management capability across the entire organization and across all functions

  • Collaborate with cross functional teams including relevant teams at the key accounts to prioritize new developments, make plans for trials, etc...

  • Provide support and leadership to sales, customer services and technical teams by showing vision, putting in resources to ensure high service levels and operational efficiency

  • Steward new business development projects opposite Key Account requirements

  • Contribute to and provide input as a member of the global Key Account team and the regional commercial teams especially for Market Intelligence New product development, IBP and CRM

Level of autonomy (decision making and independent judgement)

  • Translate complex pricing market intelligence to position AkzoNobel price offer as most competitive

  • Negotiates and makes decisions with customers within

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