Job Information
Robert Half Sales Support in Streetsboro, Ohio
Description
We are seeking a motivated and detail-oriented professional to join our team on a contract basis in Streetsboro, Ohio. As a Sales Operations Assistant, you will play a pivotal role in supporting our sales team through efficient data management, customer interaction, and process improvement initiatives. This position offers the opportunity to contribute directly to our business growth in a fast-paced and dynamic environment.
Key Responsibilities:
Accurately perform data entry tasks utilizing company systems, including Excel and Salesforce, maintaining a high standard of data integrity.
Handle inbound customer calls and proactively make warm outbound calls to engage and support customers.
Collaborate with internal teams and external customers, addressing inquiries and providing solutions that drive positive outcomes.
Conduct model and serial number lookups to identify correct part numbers for customer orders.
Leverage Google Suite, Salesforce, and additional platforms to streamline the sales process and address customer requirements.
Assist the sales team with revenue growth initiatives, including optimizing pipeline management and increasing webshop utilization.
Support post-sale activities to ensure efficient order processing and a positive customer experience.
Maintain organized records and ensure timely updates across all data systems.
Proactively identify and recommend areas for process and operational improvements to enhance team performance.
Requirements • Previous experience in sales support, order entry, or post-sales activities.
• Proficiency in data entry with a high level of accuracy.
• Familiarity with SAP, Salesforce, and Google Suite tools.
• Strong communication skills, both verbal and written, to interact effectively with customers and team members.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Detail-oriented mindset with strong organizational skills.
• Self-motivated and proactive in identifying opportunities to support the sales team.
• Knowledge of model serial number lookups and parts identification is preferred. TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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