Job Information
Labman Automation Senior Application Specialist – Small Molecule Drug Discovery in Stokesley, United Kingdom
Position: Senior Application Specialist – Small Molecule Drug Discovery
Location: Labman HQ, Stokesley, North Yorkshire
Salary: £55,000 - £65,000 based on experience
Employment Type: Full-time
We do not offer Sponsorship or work visas.
Due to continued growth, Labman is looking to hire an experienced, enthusiastic, and technically strong Senior Application Specialist to support our Small Molecule Drug Discovery offering. This is a customer-facing, commercially aware role where you will act as a product and application expert within the Sales Team, helping deliver tailored, high-value automation solutions to clients worldwide. You will play a key role throughout the sales lifecycle—translating customer needs into practical solutions, supporting demonstrations and proposals, and acting as a trusted advisor both internally and externally. In addition, you will help shape Labman's future by feeding back market insights and contributing to product and technology development strategies.
What You'll Do:
This is a dynamic and varied role combining technical expertise, customer engagement, and strategic input. You will work closely with sales, engineering, and leadership teams to deliver solutions that meet both technical and commercial objectives.
Responsibilities will include but are not limited to the following:
Provide technical expertise and application support throughout the sales process
Deliver product demonstrations and training sessions for customers and internal teams
Support and prepare proposals and quotations, ensuring technical accuracy and commercial viability
Collaborate with engineering and sales teams to design tailored customer solutions
Act as a key customer contact during Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT)
Troubleshoot workflows, experiments, and systems to support customer success
Contribute to marketing activities, including technical content and trade show participation
Build and maintain strong relationships with key accounts and strategic customers
Support regional sales leadership in executing strategic and tactical growth plans
Provide structured feedback on customer needs, emerging technologies, and market trends
Contribute to product development and technology roadmap planning
Mentor junior Application Specialists and support team development
Maintain and share competitive and market intelligence across the business
Represent Labman at industry events and develop a strong external profile
What You'll Need:
Degree (BSc/MSc or equivalent) in a relevant scientific field (e.g. chemistry, pharmaceutical sciences, or related discipline)
Strong experience in small molecule drug discovery or a closely related application area
Proven ability to translate customer requirements into technical solutions
Excellent presentation, communication, and interpersonal skills
Strong troubleshooting and problem-solving capability
Commercial awareness, including understanding cost drivers and value propositions
Ability to work effectively in ambiguous or evolving environments
Confidence working with global teams and customers
Strong IT skills and ability to quickly learn new systems
Willingness to travel internationally (up to 50% annually)
Desirable Skills:
Experience with laboratory automation or robotic systems
Exposure to customer-facing or sales-support roles
Knowledge of pharmaceutical R&D workflows
Experience contributing to product development or technology roadmaps
Additional language skills
Company Benefits:
33 days annual holiday (rising to 38 over 5 years) inc. public holidays.
Company profit share scheme
5% employer pension paid on full salary
Aviva Healthcare
Travel opportunities in various roles
Enhanced maternity Pay (long service applicable)
Enhanced Paternity leave
Access to counsellor, psychotherapist & physiotherapist
CPD support and annual subscription to appropriate body covered.
Free inhouse gym, squash, bouldering wall, and countless clubs
Labman Values:
In it together – We're a team; a community of mutual support
Excellence – Working and delivering at the very highest quality
Humility – Respecting yourself and others
Sustainability – Recognition that we have an impact on our planet, our company and our community
Fun – Enjoyment in your work