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Job Description

BAE Systems is seeking an experienced Senior ServiceNow Engineer to work collaboratively to support a hybrid cloud environment, providing solutioning to support for multi-cloud (AWS, Azure GCC-High, Google and Oracle) and on-prem environments while ensuring a secure and reliable operational environment. This position will work closely with subject matter experts and development (DevSecOps) teams to deliver high quality solutions.

Responsibilities:

• Create, deploy and maintain ServiceNow infrastructure and related APIs for all customer applications in an AWS cloud-based environment

• Create and maintain complex roles and permissions through ServiceNow to ensure customer data integrity and security

• Utilize DevSecOps tools to include Foreman, GitLab, Selenium to deploy, upgrade, and maintain Tool changes

• Architect and maintain IdAM, Active Directory, LDAP resources to work with ServiceNow

• Work within complex modern cloud architectures

• Create and update technical documentation (e.g., user guides, how to guides, infrastructure diagrams)

• Prepare technical presentations for government and senior leadership

• Work effectively in a group environment

• Create automated testing plans

• Work across infrastructure that contains both Linux and Windows

• Communicate effectively with technical and non-technical, management and customer both written and verbally

• Utilize robust troubleshooting skills

• Instill and apply solid engineering rigor, to include configuration management, testing

• Develop/engineer as part of an Agile scrum team

Required Education, Experience, & Skills

• 10 or more years of related Software Development, ServiceNow or IT experience

• BA, MS or MBA in a related field (Computer Science, Engineering, IT Systems, STEM, etc)

• Expertise working with ServiceNow utilizing Continuous Integration/Continuous Deployment (CI/CD), test automation and / or DevSecOps on iterative development projects

• Solid administrative/engineering rigor

• Solid ability to verify and validate ServiceNow and systems integrated with ServiceNow (end to end and regression)

• Expert troubleshooting and solutioning skills

• Experience with Cloud architecture and system design (prefer AWS, but will consider Azure)

• Strong documentation skills

• Familiar with Agile Methodologies

• Ability to accurately decompose tasks for Jira stories

• Experience and comfortability with Basic DevOps Tooling (Foreman, Terraform, Jenkins, GitLab)

• Experience with automated testing tools (Selenium) and experience developing automated test plans for both security and functional requirements

• Familiarity with customer system security requirements and processes

• Preparation and maintenance of ServiceNow components

• Experience with ServiceNow Discovery, FlowDesigner, and SAM

• Experience with DevSecOps testing

• Solid Understanding of Active Directory and LDAP

• Solid understanding of all security related requirements in secure environments

• Experience configuring and instrumenting monitoring and visualization tools (Grafana, Splunk) to work with ServiceNow

Preferred Education, Experience, & Skills

• Experience with Model-Based Systems Engineering (MBSE)

• Experience with Cloud solution optimization

• Experience configuring and instrumenting tools providing end to end visibility, monitoring, and analytics (AppDynamics, DynaTrace)

• Integration of virtualized applications and application streaming or layering techniques

• Assist with leading and overseeing a total system perspective including technical understanding of relationships, dependencies and requirements of cloud services, infrastructure and security domains

• SharePoint admin experience

• IBM Enterprise Lifcycle Management experience

• TeamWork Cloud/Cameo experience

• Tableau experience

Pay Information

Full-Time Salary Range: $153377 - $260743

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.

Senior ServiceNow Developer

123695BR

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