Job Information
Robert Half Customer Service Representative in Sterling, Virginia
Description
We are seeking a detail-oriented Temporary Customer Representative to join our team. In this role, you will help ensure timely collection of outstanding payments, support accounts receivable operations, and maintain positive relationships with our clients. This position starts Monday 13th, 2026. You will be working Monday to Friday 8 am to 4 pm.
Responsibilities:
Contact clients to collect outstanding balances and resolve billing issues in a professional and courteous manner.
Research and reconcile account discrepancies.
Document all collection activities and maintain updated records in our system.
Collaborate with internal teams to resolve payment disputes and ensure accurate invoicing.
Escalate complex accounts as needed according to company policies.
Requirements
Prior experience in collections, accounts receivable, or a similar field preferred.
Strong communication, negotiation, and problem-solving skills.
Ability to manage multiple priorities, work independently, and meet deadlines.
Proficiency in Microsoft Office and experience with collections/accounting software is a plus.
High attention to detail and strong organizational abilities.
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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