Job Information
Advocates Administrative Assistant/Receptionist in Sterling, Massachusetts
Starting Rate: \$19.00/hour The Administrative Receptionist creates a welcoming environment in which visitors are greeted and requests are managed. This position is responsible for efficient and accurate office procedures; inventory, requisition and distribution of program and office supplies; providing administrative support to the program managerial staff and assisting with projects. Are you ready to make a difference? Minimum Education Required: -High School Diploma/GED -Additional Shift Details -Monday-Friday 8am-4pm Responsibilities: -Provide administrative support to the management and leadership of Day & Employment Services, as directed. -Answer all incoming telephone calls and direct the caller to the appropriate individual. Provide callers with information and review all voicemail for senior leadership. -Welcome and direct all visitors to the program. Connect visitors to the appropriate staff. -Responsible for the daily opening and closing of the program?s reception and main entrance areas. Ensure the reception area is kept neat and clean -Work in partnership with leaders to plan and coordinate events including managing logistics. -Coordinate appointments and staff meetings, serve as the point of contact for meeting communications and for confirming participation. -Maintains a visual schedule at reception area. -Attend various meetings & take meeting minutes, as requested. Handle all follow up to meetings including typing and distributing meeting minutes. -Develops and maintains accurate and complete data collection and ongoing required documentation for day services program projects. -Continues to monitor for accuracy, completeness, and integrity. -Input all program attendance sheet data for individuals and interface with the financial department on billing issues, as directed. -Mail and track participants required paperwork for admittance and ongoing support. ? Oversight of receipts and tracking for leadership billing statements and petty cash, as directed. -Maintain ordering of necessary supplies for all cost centers. -Supervise the maintenance of all office equipment, including copiers, and mail machine. Ensure supplies are in stock. -Follow procedures for systematic retention, protection, retrieval, transfer, and disposal of records. -Ensure that all cleaning and kitchen supplies are stocked appropriately. -Maintain and replenish routine job development supplies including staff business cards and program brochures with guidance from the VP of Day & VP of Employment Services. -Assist with facility and vehicle scheduling/maintenance. Coordinate all maintenance orders with the Facilities Department and Senior -Director of Operations. Coordinate cleaning tasks with custodian or nightly cleaning crews. -Responsible for reception area coverage, maintaining schedule and training of back-up assistance. -Attend and actively participate in training, as assigned. -Maintain necessary certifications (CPR, First Aid, Safety Care). -Ensure that individuals we support are treated with dignity and respect in accordance with Advocates Human Rights Policy.