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The HR Office, Inc. Front Desk Associate - 108425 in State College, Pennsylvania

Front Desk Associate - 108425

Are you dependable, detail-oriented, and experienced in a medical or clinical office environment? If so, this opportunity could be a great fit for you.

Our client is seeking a reliable Front Desk Associate to support daily operations in a fast-paced office environment. This role works closely with providers, administrative staff, and the billing department to ensure an efficient and welcoming environment for patients.

Schedule: Full-time

Pay: $17.00+/Hour

*This is a direct hire position.

Key Responsibilities

  1. Greet and assist patients with scheduling and inquiries
  2. Answer phones and provide excellent customer service
  3. Collect and update patient information
  4. Process payments (in person and over the phone)
  5. Manage appointments and maintain accurate records electronically
  6. Support referrals and office communication
  7. Perform additional office support tasks as assigned by management
  8. Support general office upkeep, including light cleaning, laundry assistance, and supply management as needed

Qualifications

  1. Excellent customer service and communication skills, including professional phone etiquette
  2. Ability to multitask and meet deadlines in a fast-paced environment
  3. Strong problem-solving skills and attention to detail
  4. Ability to work both independently and as part of a team
  5. Proficiency in Microsoft Office, Excel, and Google Sheets and experience with electronic medical records (EMR) systems
  6. Associate degree or related experience preferred
  7. Previous experience in a medical office is a plus

Submit your resume to be considered for the front desk associate position or call The HR Office at 814-238-3750-we look forward to connecting with you!

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