Job Information
Minnesota Community Care Medical Assistant or Clinic EMT in St. Paul, Minnesota
Description
Organizational Overview
As Minnesota's largest Federally Qualified Health Center, Minnesota Community Care ensures that the communities we serve have access to high quality and affordable health care. Our patients predominantly identify as people of color (80%), low-wealth (61% patients
Position Summary
The medical assistant/Clinic EMT position supports health care providers in the care of patients in a culturally diverse population within a clinic setting. This position provides direct patient services such as rooming, vitals, health information updates, scheduling of follow-up appointments, and health promotion activities.
Responsibilities
An individual in this position must be able to successfully perform the essential duties and responsibilities described. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Prepare patients for the health care visit by directing and/or accompanying them to the examining room.
Verify patient information by interviewing the patient, reviews and/or records medical history, take and document vital signs, and confirm reason for visit
Document in electronic medical record in an accurate and confidential manner.
Set up and assist with diagnostic or therapeutic procedures by providing examination gown and drape for patient, helping them to position themselves for the examination and/or treatment, and arrange examining room instruments, supplies, and equipment
Carry out provider orders, including lab draws, administering medications, scheduling follow-up appointments, immunizations, EKGs, spirometry, etc.
Act on medical assistant/Clinic EMT standing orders per established organizational policies and procedures in regard to chronic care and preventive care needs for the patient as part of Team Visit Planning
Keep exam rooms stocked with adequate medical supplies
Perform cleaning and sterilization procedures that support infection control and OSHA standards
Respond effectively to urgent or emergency situations
Maintain all logs and required checks (i.e. refrigerator/freezer temperatures, eyewash stations, instrument sterilization logs, etc.)
Set priorities and organize work to deliver safe and efficient patient care
Monitor clinic safety and observance of standard precautions
Communicate with clinic manager regarding general workflow within the clinic and immediately notifies RN or clinic manager of urgent concerns during the shift.
Assist in peer training of MA/Clinic EMT clinical skills with MA/Clinic EMT externs or new MA/Clinic EMTs during their orientation period
Seek to understand and meet the needs of customers (patients, families, vendors, co-workers, etc.) through respectful, courteous and culturally sensitive interactions
Actively participate and work positively, flexibly and cooperatively in a team effort within and across departments to accomplish the goals of the organization
Know, understand and adhere to organizational policy related to the patient's rights for confidential care
Qualifications
High School Diploma or GED
Graduation from an accredited medical assistant program or accredited EMT program
Preferred previous work experience, preferably in a medical setting
Technical Competencies
A full list of current competencies is available by asking the Director of Nursing. They include, but are not limited to:
Vital Signs Core Competency
Immunization Competency
Instrument Cleaning, Wrapping/Packaging, and Sterilization Competency
Hand Hygiene Competency
EKG/Spirometry Competency
Knowledge, Skills, and Abilities
Dependability and commit to patient experience
Commitment to driving diversity, equity and inclusion
Excellent verbal and written communication skills
Excellent interpersonal skills
Ability to adapt to the needs of the organization and patients
Ability to prioritize tasks
Work Environment and Physical DemandsThis job operates in a healthcare setting. This role requires regular walking to various locations around the clinic. This role also routinely comes into contact with patients who may have contagious illnesses. This role may float to other MCC clinic sites if needed. This position is very active and requires standing, walking, bending, kneeling, and stooping all day.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.
Affirmative Action/EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. West Side Community Health Services values building a culturally diverse staff that reflects the communities it serves, and strongly encourages women, minorities, and persons with disabilities to apply.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.