Job Information
State of Minnesota Child Care Assistance Program Provider Support Supervisor / State Prog Admin Director in St. Paul, Minnesota
Working Title: Child Care Assistance Program Provider Support Supervisor / State Prog Admin Director
Job Class: State Program Administrator, Director
Agency: Children Youth & Families Dept
Job ID : 92669
Location : St. Paul
Telework Eligible : Yes
Full/Part Time : Full-Time
Regular/Temporary : Unlimited
Who May Apply : Open to all qualified job seekers. This vacancy is open for bids and for all qualified job seekers simultaneously. Bidders will be considered through 3/12/2026. Please note that to be considered a bidder, you must be a permanent, non-probationary DCYF employee in the same job classification as the position posted.
Date Posted : 03/06/2026
Closing Date : 03/27/2026
Hiring Agency/Seniority Unit : Children Youth & Families Dept / DeptChildYth&Fam-MMA
Division/Unit : DCYF/TES CCAP 1
Work Shift: Day Shift
Work Hours : 8:00 am - 4:30 pm
Days of Work : Monday - Friday
Travel Required : Yes, occasionally
Salary Range: $38.16 - $54.97 / hourly; $79,678 - $114,777 / annually
Classified Status : Classified
Bargaining Unit/Union : 216 - Middle Management Association/MMA
FLSA Status : Exempt - Executive
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
The Department of Children, Youth, and Families is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DCYF does not participate in E-Verify.
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
* Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) (Within Minnesota or neighboring states) and flexible hours options are available. Some in office days or meetings are required.
**Statewide travel is possible up to 5 percent of the time. Out of state travel may be occasionally required for conferences.
Minnesota’s Child Care Assistance Program (CCAP) is a large ($600 million; serving 3,700 providers and 25,000 children) program with complex federal and state funding that requires significant program operation leadership, including to direct policy adherence, payments to providers, technical assistance, ongoing engagement with child care providers for implementation, compliance and monitoring, technology implementation, communication, data analysis, state and federal reporting, budgets and more. This position directs the work of mid-and high-level professionals in broad administrative direction for three major components of the CCAP program. This position supervises the Provider Supports team within the Child Care Assistance program unit, overseeing the: 1. CCAP registration process and provider compliance; 2. engagement and advising child care providers and the state on procedural and policy changes, 3. ensuring systemic shifts for any policy change are implemented and 4. Administrative budgets.
The incumbent provides day-to-day supervision to a team of provider support specialists and provider support lead analysts who perform policy analysis, development and policy administration for broad components of CCAP. The incumbent directs their team on the implementation of the CCAP registration and renewal process ensuring that state and federal laws and rules are met, ultimately determining which providers are eligible for payment and represents appeals that may result due to CCAP decisions. The supervisor directs state employees to gather and synthesize feedback from child care providers, counties, Tribal Nations, families, and other partners, and integrates findings into complex policy change that accounts for limitations with law, policy, program parameters. The incumbent uses this assessment of CCAP program activities to direct program staff to implement systemic change efforts to support positive and equitable outcomes for children and families. Change efforts include directing IT system development and maintenance is aligned with business policy needs and analyzing resource distribution to avoid duplication between system investments.
The supervisor advises legislative development planning and represents the unit or department, as needed.
Responsibilities include:
Supervise staff in accordance with labor agreements to direct the work of others and ensure high levels of productivity, dedication to quality output, and job satisfaction are fostered and maintained.
Evaluate program implementation against policy and programmatic objectives and determine opportunities for policy solutions. Direct staff on CCAP policy development and implementation using client feedback and additional data analysis. Set priorities for staff in the implementation of program policy ensuring operational procedures are developed and revised, accounting for budget impacts.
Direct, assign and control the work flow of ensuring the gathering, synthesis, communication, reporting and implementation of feedback from child care providers, counties, tribes and other partners to inform future policy development. This includes directing contact with internal and external partners to understand current policy and programmatic challenges and proposing solutions to resolve problems discovered in program implementation, policy changes, etc. Ensure adequate information is communicated for partners to productively provide feedback.
Direct broad systemic change efforts to support positive outcomes for children and families, including integration with other major systems efforts within the Administration and enterprise to reduce duplication and directing business need integration in technology solutions.
Represents the broad work of the unit with other government officials within DCYF and across state agencies including in MNIT, Office of Inspectors General, Early Learning Scholarships, the Governor’s Children’s Cabinet, etc.
Represent work internally with Child Care Services Division leadership, including division managers, supervisors, and the Division Director to advise on directing the work of the division, to ensure that priority work is completed, communication is facilitated, and fiscal and human resources are used effectively.
Minimum Qualifications
To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month, day and year for each job held.
Demonstrated leadership experience*
*Leadership experience can include:
Experience as a supervisor, lead worker, team lead, project lead;
Completion of a State of Minnesota leadership program (e.g. ELI, L4);
A paid/unpaid position leading a program or chairing a committee (e.g. ERG) - experience must include:
o 1+ year of experience identifying issues, goals and strategic actions
o 100+ hours per year time commitment
AND
Four (4) years of work experience working with cash, SNAP, child care, early care and education or MAXIS/MEC² systems. Experience must demonstrate:
Knowledge of legislation, rule, policy, procedures governing early childhood, child care, schoolage care or public assistance programs
Managing financial resources and working with budgets
Public policy analysis and development sufficient to create and coordinate policy and programs to improve performance outcomes
Program planning sufficient to develop and recommend planning strategies regarding programs, policies, and legislation
Thorough knowledge and understanding of the roles and relationships of county, tribal, state and federal agencies
Preferred Qualifications
A Bachelor’s or Master’s Degree or higher in Child Development, Early Childhood, Education, Public Policy, Human Services or another related field.
Organizational, planning development and evaluation experience.
Excellent written and oral communication skills sufficient to present on materials to a variety of stakeholders.
Variety of experiences working effectively with others from different backgrounds and cultures.
Additional Requirements
It is the policy of the Department of Children, Youth, and Families that the individual selected for this position successfully complete a background investigation prior to employment, that may include the following components:
Reference check
Criminal Background check
Fingerprinting check (MNJIS/CJIS)
Driver’s License Check
Personnel File Review: all current and former public sector employees
Additional assessment may be required during the interview process
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.