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Arena Technical Resources, LLC Systems Administrator in Springfield, Virginia

Systems Administrator

Location: Springfield, VA, US

Job ID: ATR 17825

Job Description

Job Title: Systems Administrator

Location: Springfield, VA

Eligibility: Candidate must possess an active TS/SCI clearance and be

willing to obtain a CI Polygraph

Job Description:

The Systems Administrator will work closely with both on site and remote

users to coordinate site visits and upgrades, provide on-site and remote

resolution support for trouble calls, and provide TIER 2/3 support of

production systems.

• Systems administration of desktop and server systems connected to

local and wide area networks. Desktop system management responsibilities

involving account monitoring, security, Operating System (OS)

installation, and other local area system administration related

functions.

• Provide support for implementation, troubleshooting and maintenance of

IT systems and management of system infrastructure and any processes

related to these systems

• Provide support to IT systems including day-to-day operations,

monitoring and problem resolution for all of the

client/server/storage/network devices, mobile devices, etc.

• Provide Tier 2 and Tier 3 problem identification, diagnosis and

resolution

• Provide support for the escalation and communication of status to

agency management and internal customers

• Install/load operating system and application software

• Isolate and resolve hardware and software problems involving the

applications, the operating system, the hardware, the communications

infrastructure, or any combination thereof

• Troubleshoot, maintain integrity and configure network components

along with implementing operating systems enhancements to improve

reliability and performance

• Perform software installations and upgrades to Unix/Windows operating

systems and layered software packages and maintains them in accordance

with established policies, procedures and service level agreements;

evaluation and installation of software/hardware patches and resolution

of software related problems associated with COTS/GOTS products

• Create and follow procedures to maintain and manage multiple linked

databases including security, data safety and integrity, disaster

recovery, and bulk data import/exports.

• Conduct routine and emergency maintenance of assigned data center

equipment

• Communicate/coordinate scheduled preventive maintenance windows with

potentially impacted customers

• Collaborate and contribute to the development, administration, and

testing of backup and recovery plans

• Ensure systems are secure to STIG guidelines by utilizing tools such

as Retina and HBSS

• Maintain operational, configuration, and other standard operating

procedures (SOPs).

• Verify system availability with existing Enterprise tools

WHAT YOU’LL NEED TO SUCCEED:

Requirements:

• Bachelor's Degree and 5+ years of relevant experience or an equivalent

combination of education and years of experience.

• TS/SCI Clearance required and eligibility to obtain CI Poly

• Experience working with trouble reporting and tracking systems such as

Service+

•Ability to respond to after hour calls “provide on-call support"

• Ability to prioritize and execute tasks in a high-pressure

environment.

• Ability to obtain a CompTIA Security+ or DoD 8570 Level II equivalent

and a Windows Certification within 90 days of hire

• Ability to deploy in-theater for up to 6 months as needed

• Must have a valid US passport

• General knowledge of, Windows and UNIX administration, computer

systems hardware, network administration, Storage administration and

some network configuration management skills

• Position requires 30-75% travel within the Washington Metropolitan

area. On occasion can include travel to other CONUS and OCONUS

locations.

Physical Demands:

• The employee is occasionally required to stand; climb or balance and

stoop, kneel, crouch, or crawl. The employee must occasionally lift

and/or move up to 50 pounds.

Desired Skills:

• Experience in the imagery intelligence domain a plus

• Ability to create and modify scripts in multiple disciplines on

Windows, Linux, and Solaris systems

• Knowledge of the Customer's processes and procedures and of the

Customer's production systems a plus

• Ability to prioritize and execute tasks in a high-pressure

environment.

• Ability to function as a team member and independently

• Prefer skills in one or more of the following: Window Server, Red Hat,

IRIX, Solaris, Sybase, Informix, SQL, and Imagery Production Chain

• General knowledge of database administration, network administration

and possess network configuration management skills.

• Experience with analytical tools such as Arc GIS, Socet GXP, ETC

desired

Work Environment:

• During visits to areas of operations, may be exposed to extreme cold

or hot weather conditions. Is occasionally exposed to fumes or airborne

particles, toxic or caustic chemicals, and loud noise.

● Location: On Company Site

●US Citizenship Required

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