Job Information
SNAP Inspection Services Coordinator in Spokane, Washington
Now Hiring: Inspection Services Coordinator
Housing Services Core | Housing Improvements Department Full-Time | Regular | Onsite (Spokane, WA)
SNAP is seeking a motivated, experienced leader to join our Housing Services Core as an Inspection Services Coordinator. This is a key supervisory and operational role supporting SNAP's Weatherization Program and related housing initiatives---ideal for a professional who thrives at the intersection of leadership, compliance, and community impact.
Why Join SNAP?
At SNAP, we're committed to strengthening communities, improving housing stability, and supporting vulnerable populations. We value diversity, equity, collaboration, and excellence, and we're proud to offer meaningful work that makes a real difference in people's lives.
Position Overview
The Inspection Services Coordinator provides leadership and operational oversight for housing inspection activities, ensuring high-quality production, regulatory compliance, effective contractor oversight, and exceptional customer service. This role directly supports staff development, program performance, and SNAP's broader housing and energy efficiency goals.
You'll work closely with program leadership, auditors, inspectors, contractors, and community partners to ensure programs are delivered efficiently, safely, and in full compliance with local, state, and federal requirements.
Key Responsibilities
Program Leadership & Operations
Coordinate and oversee housing inspection workflows to ensure efficiency, quality, and consistency
Monitor production targets, timelines, budgets, and program performance
Support program evaluation, revenue analysis, and scope-of-work development
Collaborate with auditors and program leadership on project costing and funding sources
Supervision & Staff Development
Recruit, train, supervise, and evaluate auditors, QCI inspectors, and data operations staff
Set clear expectations, provide coaching, and support professional development
Ensure staff have appropriate tools, equipment, and safety training
Provide on-site technical guidance and leadership support
Contractor & Project Oversight
Evaluate single-family and multi-family weatherization projects
Collaborate with property owners on scopes of work and financial contributions
Oversee contractor qualification, procurement, and quality standards
Review and update contractor manuals, agreements, and documentation
Compliance & Quality Assurance
Ensure compliance with SNAP policies and Department of Commerce Weatherization requirements
Review project files for accuracy, completeness, and regulatory alignment
Communicate policy updates and procedural changes to staff
Provide input on proposed regulations impacting Housing Services
Customer Service & Community Engagement
Oversee resolution of client inquiries and complaints
Support public relations, marketing, billing, and reporting activities
Represent SNAP on community committees, boards, and events when authorized
Organizational Leadership
Foster an inclusive, respectful, and professional work environment
Serve as an ambassador for SNAP's mission and values
Maintain strict confidentiality and ethical standards
Perform related duties and special projects as assigne<