Job Information
SNAP Development and Communications Operations Specialist in Spokane, Washington
SNAP is seeking a qualified and mission-driven individual for a Development & Communications Operations Specialist position to join SNAP's Mission Support Core. This full-time role plays a vital part in supporting SNAP's mission through fundraising operations, internal communications, volunteer engagement, and team-based administrative support. Full-Time | 37.5 hours per week | Regular Position
Applications will be reviewed as they are received. Open until filled.
Starting salary: $21.62--$24.18 per hour (DOE) Full salary range: $21.62--$33.91 per hour
Benefits Include:
Sick Leave
11 Paid Holidays
4 Floating Holidays
Progressive Vacation Accrual
Medical Insurance
Dental Insurance
Life Insurance
Long-Term Disability (LTD)
403(b) Retirement Plan
Employee Assistance Program (EAP)
Professional Development Opportunities
Position Summary
The Philanthropy and Communications Specialist's overall role will be to support the agency mission and its various services with fundraising support, internal communication efforts, overseeing the volunteer program, and carrying out administrative tasks to support the team. The Development and Communications Operations Specialist will work as a member of the Communications and Fundraising Team (CFT) and key agency staff to support agency programs and new/on-going agency initiatives with communications expertise and high levels of customer service.
Key Responsibilities
As a member of the Communications and Fundraising Team, supports Philanthropy Manager and CFT with administrative tasks, such as donation processing and fulfillment, ongoing donor appreciation letters, database updates using Salesforce Non-Profit Success Pack (NPSP), and minute-taking during monthly Communications & Development Committee Board meetings.
Support operational coordination for CFT, including organizing processes, tracking deadlines, maintaining databases and shared resources, and supporting efficient execution of fundraising, communications and event-related activities.
Assist Philanthropy Manger and CFT with solicitation efforts, event planning, logistics, and setup.
Participate in the development of a comprehensive communication and fundraising strategy aimed at creating awareness and resource acquisition in support of the fulfillment of SNAP's mission.
Manage internal communications through internal newsletters, website and intranet updates, staff meetings and visits, all staff communications and other internal communication efforts.
Support CFT and Marketing and Communications Specialist to produce donor-related materials, website updates and event materials, and fill in for team members as needed.
Work with Marketing and Communications Specialist to ensure that the SNAP brand is being maintained internally including vehicle/building signs, etc.
With support from the Philanthropy Manager, manage efforts to recruit and place individual and group volunteers within SNAP programs, track volunteer hours, and organize and host regular orientations.
Support ad hoc recruitment of volunteers to take part in SNAP hosted events.
Provide back-up support for crisis communications, as needed.
Maintain a position specific "If I Win the Lotto" document outlining how to complete routine position-related tasks in preparation for transition/succession.
Work with coworkers and volunteers to promote a positive, respectful and productive working environment, while protecting client confidentiality and dignity.
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