Job Information
Confidential Collection Representative in Spokane, Washington
Responsibilities
- Keep track of assigned accounts to identify outstanding debts
- Plan course of action to recover outstanding payments
- Locate and contact debtors to inquire of their payment status
- Negotiate payoff deadlines or payment plans
- Handle questions or complaints
- Investigate and resolve discrepancies
- Update account status and database regularly
- Comply with requirements and laws
Requirements
- Working knowledge of MS Office and databases
- Excellent communication and people skills
- Apt in negotiating and persuading
- Ability to be polite and compassionate without lacking confidence
- Experience as debt collector preferred
- Hourly wage will depend on experience.