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Illinois Department of Children & Family Services OFFICE ASSOCIATE in Sparta, Illinois

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13401210

DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.

Job Requisition ID:54335\ Opening Date:04/07/2026\ Closing Date:04/21/2026\ Agency:Department of Children and Family Services\ Class Title:OFFICE ASSOCIATE - 30015\ Skill Option:Keyboarding\ Bilingual Option:None\ Salary:\$4,004 - \$5,245 (Anticipated Starting Salary Step 1B \$\$4,004/mo.)\ Job Type:Salaried\ Category:Full Time\ County:Randolph\ Number of Vacancies:1\ Bargaining Unit Code:RC014 Clerical Employees, AFSCME*\ *

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This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this positionMUSTapply electronically through theillinois.jobs2web.com{target="blank" rel="noopener"}website. State of Illinois employees should click the link near the top left to apply through theSuccessFactors{target="blank" rel="noopener"}employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether youre helping to improve schools, protect our natural resources, or support families in need, youre part of something biggersomething that touches the lives of every person who calls Illinois home.

No matter what state career youre looking for, we offer jobs that fit your life and your scheduleflexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Team Clerical. Under direction, this position will perform complex, specialized clerical services for a team of supervisors and professional child welfare or child protection staff. The position will answer phones, greet visitors, maintain files, and perform general clerical functions. This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Departments operations. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong communication skills. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Essential Functions
  • Serves as Team Clerical.
  • Answers incoming phone calls and greets visitors.
  • Establishes and maintains case files.
  • Completes and keyboards travel vouchers from handwritten materials, calculates and reviews to ensure accuracy, and returns to workers for review and signature.
  • Provides clerical office support as a secretary to the team supervisors and professional staff.
  • Orients professional and other clerical staff regar ding Departmental rules and office procedures.
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
  • Requires knowledge, skill, and mental development equivalent to completion of high school
  • Requires 2 years of office experience
  • Requires ability to keyboard accurately at 45 wpm
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