Job Information
SHI Associate Cybersecurity Services Sales Advisor - Public Sector in Somerset, New Jersey
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
Job Summary
The Associate Cybersecurity Advisor will support customer and partner relationships to identify complex security challenges and recommend tailored cybersecurity professional and managed services, while collaborating with sales and technical teams to manage the service delivery pipeline. This role involves providing expertise on service-led security strategies, assisting in scoping presentations, and staying updated on industry trends to support strategic education initiatives. The advisor will help develop service methodologies and engagement processes aligned with customer business outcomes, fostering innovation and enhancing skills through team learning activities.
Role Description
Assistin developing andmaintainingrelationships with customer contacts and partners to supportservice-led engagement strategies and consultative opportunities.
Support efforts toidentifysecurity gaps and business risksthrough engagement and basic data analysis to recommendmanaged or professional servicesand enhance cross-sell opportunities.
Provide cybersecurity guidance and basic technicalexpertiseto customers and internal teams under supervision.
Collaborate with sales and technical teams to support the sales cycle and manage the pipeline.
Assistin creating and delivering presentationsand business casesfor IT leadership and customer executivesthat highlight service value and ROI.
Stay informed onemerging threat landscapeand industry trends to support internal and customer education efforts.
Help develop and refine basic methodologies and processes in alignment with customer needs and industry trends.
Support the establishment of external relationships to introducenew service capabilities and security frameworks to customers.
Assistin coordinating resources and defining solutions to support customerobjectivesin sales opportunities.
Participate in team learning and development activities to enhance skills and promote innovation within the organization.
Behaviors and Competencies
Communication: Can effectively communicate complex ideas andinformation, andcan adapt communication style to the audience.
Emotional Intelligence: Canidentifyand manage personal emotions and begin to recognize others’ emotions in moderate situations.
Detail-Oriented: Canidentifyerrors or inconsistenciesinwork and make necessary corrections.
Presenting: Can prepare and deliver presentations,addressingkeypointsandrespondingto questions with clarity.
Relationship Building: Canidentifyopportunities for collaboration, propose strategies for effective communication, and build relationships without explicit instructions.
Negotiation: Canidentifyopportunities for compromise, propose solutions, andtake action to influenceoutcomes without explicit instructions.
Business Acumen: Can analyze financial and operational data to make informed decisions.
Training: Can identify learning gaps within a team, propose training solutions, and take action to implement them without explicit instructions.
Impact & Influence: Can persuade others to consider different perspectives.
Collaboration: Can activelyparticipatein team discussions, respect differing opinions, and collaborate with others to achieve common goals.
Customer Centric Mindset: Canidentifycustomer pain points and propose solutions to address them. Actively seeks customer feedback and incorporates it into product improvements.
Skill Level Requirements
Aptitude for professional communication and the ability to support engagements with ITleadership and stakeholders to align service offerings with organizationalobjectives– Basic
Foundational ability toidentifyand qualify new service-based business opportunities andassistin the development of the sales pipeline – Basic
Foundational understanding of cybersecurity principles used to protect data and systems, with the ability to discuss how professional services mitigate digital risks – Basic
Proficiencyin active listening and providing or accepting constructive feedback within a collaborative team environment – Basic
Ability to understand and communicate how various security technologies,such as firewalls and identity management,integrate into a comprehensive managed security service or consulting engagement – Basic
Other Requirements
Bachelor’s degree or equivalent work experience
1-3 years’ experience in a customer-facing sales or account management role, with a demonstrated ability to explain technical solutions or security features to departmental managers and IT stakeholders.
Ability to travel 35%
The base salary for this position is $70,000-$85,000.The estimated on-target earnings, or OTE, which includes a base salary and bonus/commissions, are $125,000-$150,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status