Job Information
Swagelok Advanced Service Technician - Level 4 in Solon, Ohio
Shift: 1st shift
City: Solon
Swagelok, Northeast Ohio, USA
Swagelok is a global organization and one of the largest employers of manufacturing talent in Northeast Ohio. We are driven by our core values of Quality, Integrity, Respect for the Individual, Customer Focus, Innovation, and Continuous Improvement, which are demonstrated through our daily actions. For over 75 years, our dedication to our core values has been the foundation for our success. Our products have been up into space, down to the bottom of the ocean, and everywhere in between. That same dedication spans to our customers.
Throughout our organization we demonstrate a commitment to these values and those we bring onboard. Whether you want to grow in your role or explore broad opportunities and develop new skills—you’ll thrive in a culture that promotes learning and development.
We strive to be a company where we all can do our best work with a true sense of purpose and belonging.
Be Connected. Be Valued. Be You.
We hope you’ll consider joining our team.
Position Summary:
The Advanced Service Tech Level 4 repeatedly demonstrates proficient technical intellect performing electrical, mechanical, fabrication, and pressurized fluid system tasks. Exhibits an advanced aptitude and understanding of schematics/blueprints, material properties, and analytical thinking. Frequently leads troubleshooting initiatives to identify and correct root cause(s) to problems. Troubleshoots multiple equipment types, able to effectively train others on their operation, and holds a thorough comprehension of Rx principles. Demonstrates a clear sense of urgency, strong communication skills (written and verbal), and effective collaboration with cross functional teams. Credibly serves as company liaison while working with external vendors and suppliers. A staunch advocate of Reliability Excellence who promotes and demonstrates full compliance of standardized practices and safety policies.
Essential Duties & Responsibilities:
Strict adherence to Swagelok’s General Housekeeping & Safety Practices and Policies
Proper use of Lockout-Tagout (LOTO) and Hazard Communication
Efficiently repairs/replaces faulty machine components and escalates when necessary
Accurate utilization of precision measuring instruments and mathematical principles
Detailed recording of investigative findings, actions taken, results, and time in CMMS
Proven ability to troubleshoot across multiple equipment types
Skilled at rigging, securing, and transporting machine components
Levels and aligns equipment independently and trains others
Adept at performing maintenance tasks per Swagelok’s Operations Manual and trains others
Comprehensive understanding of production equipment operation and how it impacts product quality and production efficiency
Diagnoses electrical, mechanical, pressurized fluid system, and filtration problems separate from process and escalates
Proficient in fabrication, soldering, welding and machining equipment in order to construct/repair work centers
Recognizes problems in electrical schematics and/or mechanical blueprints
Develops, initiates improvements, and trains others on: PM Docs, Standard Work, and BOMs
Proficiently uses Predictive Technologies (i.e. vibration analysis, multi-meters, push-pull testers)
Habitually uses Root Cause Analysis tools to solve complex equipment issues
Highly resourceful and active participant of foundational lean events
Operational knowledge of Numeric Controls, Computer Numeric Controls, Human Manual Interface, Programmable Logic Controls
Leads and actively participates in shift start up meetings
Education and/or Work Experience Requirements:
Required:
High school diploma or equivalent
Minimum of 5 years of applicable maintenance and/or technical experience.
Technical degree is equivalent to 2 years' experience
Proficient use of Microsoft Office (Word, Excel and Outlook)
Certified to operate Powered Industrial Equipment with minimum of 2 years’ experience.
Preferred:
Critical Competencies:
Flexibility
Responds to unexpected situations or sudden changes with swift action and positive results
Seamlessly transitions between different tasks or environments and excellent at prioritizing
Accurately assesses risk when faced with uncertainty and confidently moves forward
Always willing to adjust their schedule when the situation calls for it
Customer Focus
Leverages in-depth equipment knowledge to make quick informed decisions without delay
Maintains concentration on high priority tasks and avoids unnecessary distractions
Works diligently to fully resolve customer issues and routinely follows up to validate resolution
Has genuine concern for customers and carefully analyzes a problem to ensure best possible solution(s) is acted on
Reliability and Integrity
Consistently demonstrates honorable behavior, most notably in challenging situations
Known for paying very close attention to details, ensuring accuracy and thoroughness
Regarded as highly dependable, steady in their approach, and consistently portrays humility
Constructively manages their time and resources preventing last minute rushes / forgotten tasks
Accountability
Sets and communicates clear expectations for themselves and others
Ensures coherence and alignment within the group prior to beginning a task or project
Holds themself to the highest standards, strives for excellence, encourages others to do the same
Anticipates potential issues and takes steps to address them before they escalate
Teamwork
Accomplished navigating group discussions where all parties can voice differing perspectives
Flourishes in settings to problem-solve and find creative solutions to challenges
Embodies credibility and trustworthiness while representing the team in every engagement and interaction
Avid enabler and promoter of an inclusive environment
Communication
Ability to empathize and convey cause without criticism
Displays a genuine interest while listening to others with an open mind
Provides feedback constructively, presenting a divergent perspective in a non-offensive, convincing manner
Speaks confidently to effectively convey a message and uses appropriate body language to reinforce their message
Working Conditions and/or Physical Requirements :
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
Lift, push, pull, or carry weight no less than 35lbs., however occasionally up to 50lbs lift, push, pull or carry.
Must be capable of being on foot for up to 8-12 hours a day.
Capable of squatting, need, and reach.
Must be capable of obtaining Respirator Certification through medical evaluation and fit testing.
Travel to other facilities and vendors as required for training and/or support
Swagelok provides a comprehensive package of valuable benefits called Total Rewards focused on health and wellness, compensation, retirement planning, and supplemental rewards.
To apply:
Click ‘Apply Now’ to the role of interest, upload your resume and complete the application.
Those that match our qualifications will be contacted to schedule a phone interview.
Congratulations on taking the first step to B e Connected. B e Valued. B e You.
Swagelok is proud to be an Equal Opportunity Employer. Applicants are selected without regard to race, ethnicity, creed, color, religion, sex, pregnancy, pregnancy-related medical conditions, age, national origin or ancestry, disability, genetic information, veteran/military status, sexual orientation, gender identity, or other protected characteristic under federal, state or local law.
_Swagelok will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990, the Americans with Disabilities Act Amendments Act of 2008, and Ohio state law. _
_This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. Swagelok is an at-will employer, which means that either party is free to terminate the employment relationship at any time, without any advanced notice, for any reason or no reason. _