Job Information
Sensata Technologies, Inc. NPD Quality Engineer in Sofia, Bulgaria
The QA Engineer is responsible for making sure all products meet company and industry quality standards. Responsibilities also include designing and implementing tests, debugging and defining corrective actions.
General Responsibilities
Organizes designs, implements and maintains quality assurance protocols and methods for processing materials into partially finished or finished products
Key participant in planning, implementing and managing compliance of manufacturing and production processes with internal and external safety, quality and regulatory standards requirements for worldwide distribution
Organizes design methods and procedures for inspecting, testing and evaluating the precision and accuracy of production processes, production equipment and finished products
Collaborates on analysis of reports and production data to identify trends and recommend updates or changes to quality standards and procedures when necessary
Develops methods for testing, sampling and training
May act as internal consultant by providing technical guidance on most complex projects
Works with quality inspection supervisors to train and oversee inspectors in their use of control forms, procedures, and correcting quality problems
Analyze, solve and control production quality problems on time to meet the customer requirements
Coordinate Production Part Approval Process and provide documents to customer
In charge of Measurement System Analysis and Statistical Process Control for key processes
Ensure a smooth and timely launch of new and changed products
Coordinates customer returns and uses Sensata tools to provide frequent status updates to affected customers
Work effectively with test, design, product and planning engineers, regional quality engineers, regional planners, regional technical sales representatives and marketing representatives to solve customer challenges and provide answers
Key participant in project teams to ensure a successful launch of new products. It should be made clear what the customer expects and in detail elaborated how this can be achieved. After this process monitoring should take place on correct implementation
Initiating improvement proposals serving cost of quality, turnaround time and quality of production
May partner with line quality engineers and management teams in Layered Process Audits and internal audits. These audits ensure that manufacturing practices are followed
Train and manage technicians and inspectors to make sure corrective actions implemented and operators follow-up
Establish and follow procedure for control on non-conforming parts in production
Handles all aspects of quality and continuous improvement across various customer groups
Initiate improvement proposals serving cost of quality, turnaround time and quality of production
Assisting clients during audits with the aim to come to a production release
Demonstrate full ownership of product quality by driving all relevant functions towards 100% robustness in meeting specifications/performance requirements
Facilitate Risk Management process in compliance to appropriate external standards and corporate policies
Develop a customer satisfaction plan. Turn "voice of the customer" into user needs and quality goals
Develop a strategy to manage specific customer accounts
Lead customer quality issue resolution
Work with customers to understand their specific requirements and then draft plans to fully satisfy their requirements
Perform risk assessments
Set quality goals and improvement plans
Review Control Plans and improve as needed
Develop a customer satisfaction plan
Work with Production sites to drive manufacturing improvements
Analyze data to identify concerns and respond to customers
Experience / Qualifications
A university degree required (i.e. Bachelors degree) or equivalent relevant work experience.
Must be a team player able to work in a fast-paced environment with demonstrated ability to handle multiple competing tasks and demands
Strong communication skills; oral, written and presentation
Strong organization, planning and time management skills to achieve results
Strong personal and professional ethical values and integrity
Holds self-accountable to achieving goals and standards
Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel)
Strong interpersonal & collaboration skills to work effectively with all levels of the organization including suppliers and/or external customers
Minimum e xperience / q ualifications requirements
A university degreerequired(i.e.Bachelor’sdegree) or equivalent relevant work experience.
Hands on working experience with AIAG Core Tools (APQP, PPAP, MSA, SPC, FMEA)
VDA & IATF Quality Management Systems knowledge and or internal auditor experience
Shop floor / hands on experience as a Quality Engineer, with minimum of 3 years’ job experience
New Product Launch experience, preferred in electronic components, and 1 + yrs. job experience
Timemanagement skills (ability to manage time and resources toaccomplishtasks)
Ability to work independently and within our teams
Robust communication skills (written & verbal) in English
MS Office, Oracle / Agile, Customer Web Portal capabilities
Ability to travel to individualSensata, customer or sub supplier sites
Capture, document, apply Lessons Learned from NPD launches (Good and /or Poor experiences). Use them to build a stronger NPD system and proactive approach for future launches
Smarter Together
Collaborating at Sensata means working with some of the world’s most talented people in an enriching environment that is constantly pushing towards the next best thing
Employees work across functions, countries and cultures gaining new perspectives through mutual respect and open communication
As OneSensata, we are working together to make things work together
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Sensing is what we do.
In fact, our name Sensata comes from the Latin word sensate for ‘those gifted with sense’. Our focus on sensing is also reflected in our logo, which spells Sensata in Braille.
Sensata Technologies is a global industrial technology company striving to create a safer, cleaner, more efficient and electrified world. Through its broad portfolio of mission-critical sensors, electrical protection components and sensor-rich solutions, Sensata helps its customers address increasingly complex engineering and operating performance requirements. With more than 18,000 employees and global operations in 13 countries, Sensata serves customers in the automotive, heavy vehicle & off-road, industrial, and aerospace markets.
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We are dedicated to ensuring our employees feel a sense of belonging (https://www.sensata.com/sites/default/files/a/Sensata%20DEI%20Policy%20FINAL.pdf) and respect every day. We believe that every individual has unique insights that others can learn from. Working at Sensata means you can bring your whole self to the table. Our goal is to achieve fair representation of women, minorities, veterans, people with disabilities, and all types of diversity among all levels in our organization.
Note to applicants for positions in the United States:
Sensata Technologies, Inc. (US) is proud to be an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability or any other basis protected by federal, state or local law.
View The EEO is the Law poster https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm and its supplement https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm
Sensata Technologies, Inc. (US) participates in E-Verify. View the E-Verify posters https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf