Job Information
LEES MARKETPLACE Grocery Clerk-Evening Shift-Smithfield in Smithfield, Utah
Position Summary:
Lee’s Marketplace is a family-owned grocery chain committed to providing an enjoyable shopping experience for our guests. We pride ourselves on offering high-quality products, exceptional service, and a friendly, welcoming environment. We value our team members and treat them like family, and we strive to make a positive impact in the communities in which we serve.
The Grocery Clerk plays an essential role in maintaining a well-stocked, clean, and organized grocery department at Lee’s Marketplace. This position is responsible for stocking shelves, assisting customers, rotating products, and ensuring displays are neat and appealing. Grocery Clerks help create a positive shopping experience by providing friendly, helpful service while keeping shelves full and store standards high.
Primary Position Duties:
Key Duties and Responsibilities:
Assist with the daily operations of the Grocery Department including product stocking, rotation, and merchandising to maximize sales and product quality.
Deliver excellent customer service by answering questions, locating items, handling concerns professionally, and offering product suggestions.
Ensure department cleanliness and that all food safety, temperature, storage, and sanitation guidelines are followed to meet health and company standards.
Report inventory needs and maintenance issues to the Grocery Manager.
Maintain cohesive and supportive communication with vendors and partners.
Ensure all responsibilities assigned are completed to the best of your ability.
Assist with frontend responsibilities as needed during peak times (i.e. cashiering, bagging, gathering carts, etc.)
Guest Service:
Greet customers warmly and offer assistance in locating or learning about grocery products.
Resolve customer complaints or product concerns professionally and promptly.
Provide recommendations and product knowledge to enhance the shopping experience.
Coordinate with guests in regards to special orders
Ensure shelves are fully stocked and presentable to support a positive guest impression.
Product Handling:
Assist in the maintenance of the displays throughout the store according to store standards.
Ensure product freshness by assisting with the verification of date coding on items and proper rotation of product.
Record all damaged product and rework or store in designated backroom cooler areas.
Stock all grocery products using proper rotation (FIFO) to ensure freshness.
Handle all products safely and according to food safety guidelines, including cold chain management.
Maintain accurate inventory levels through cycle counts and shrink control.
Cleanliness and Safety:
Maintain a clean and organized work area.
Follow all safety and sanitation procedures.
Report any safety hazards or equipment issues to management.
Provides an example for other team members to maintain a clean and safe environment
Cash Handling:
Willing to assist the Frontend by being a back up Cashier during rushes
Operate POS system efficiently and accurately.
Confidently accept various forms of payment, including cash, card, check, WIC, and EBT
Follow store policies on coupons, returns, exchanges, and refunds.
Ensure the security of cash and other financial transactions. Handle money responsibly, including drawer counts and change accuracy.
Uses POS and register system only when directed by the Frontend Manager/Supervisor.
Works scheduled rotational shifts in the self-checkout area, monitoring guest transactions, providing assistance as needed, and remaining alert to prevent theft or misuse of the equipment.
Team Collaboration:
Work cooperatively with team members to achieve store goals.
Promote a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication.
Provides a safe, clean, and positive environment; and consistently builds and supports a culture that is based on relationships and continuous improvement.
Continually strives to build knowledge and skills, both personally and within the department and store through training and education of self and other team members.
Provides a professional example for other team members to follow.
Attends team meetings and training sessions.
Assist other departments as needed.
Work in a fast-paced, sales environment with tact and patience
Work with team to ensure products are sold well before their expiration date.
Position Requirements:
- Age Requirement: 16yrs+ / Machinery: 18yrs+ ?Availability: Flexible-including nights, weekends, and holidays.
Physical Requirements:
Ability to stand, walk, twist, sit, and bend for extended periods.
Ability to lift and carry items weighing up to 50 pounds.
Manual dexterity for handling small objects and operating equipment.
Repetitive use of hands and arms to push, pull, carry, lift, reach, grip, and balance.
Occasionally stoop, crouch, kneel, or crawl.
Prolonged periods standing and walking.
Must be able to access and navigate all areas of the store.
Lifting may include floor to shoulder and overhead lifting repeatedly.
Occasional use and climbing of step stools or ladders are required.
Tools and Machinery:
Pallet jack
Forklift
Box Cutter Knives and Blades
Two-wheeler and six wheeler
Hand-held ordering machine
Computer use
Phone/Intercom
POS System
Any other tools and machinery seen fit for role
Education or Skills:
Education and Experience:
High school diploma, GED, or equivalent. Applicants currently working toward completion are welcome to apply.
Basic computer proficiency
Previous customer service experience preferred
Skills and Abilities:
Ability to write, speak, hear, and understand the spoken word to respond promptly to pages, requests, team members, and guests.
Friendly, customer-focused attitude.
Basic knowledge of food safety or willingness to complete training
Punctual, dependable, and able to follow instructions
Ability to implement solutions quickly and effectively.
Ability to work in a fast-paced environment.
Ability to handle team member, guest, and vendor inquiries and complaints effectively.
Ability to read and follow instructions.
Great verbal and written communication skills.
Benefits:
Compensation:
Competitive hourly wage/salary.
Paid time and a quarter on Sundays
Benefits packages including health insurance, Disability plans, EAP, 401k plans, and Supplemental Insurances.
10% discount, restrictions apply
Ace Hardware Discount at Lees Ace Hardware locations
Paid Time Off to those who qualify
Work Environment:
Friendly and supportive team atmosphere.
Opportunities for career advancement and professional development.
Safety forward atmosphere
Innovative, supportive, and input driven management team.
Lee's Marketplace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Note: This job description is not intended to be all-inclusive. Team members may perform other related duties as negotiated to meet the ongoing needs of the organization.