Job Information
Aerotek Shipping Associate in SMITHFIELD, North Carolina
Job Title: Shipping Assistant Job Description
As a Shipping Assistant, you will be responsible for resolving various shipping issues, such as mis-shipments, shortages, damages, deliveries, and freight charges. You will handle incoming and outgoing calls related to product shipments, including communication with carriers, customer service, sales, and operations teams. Your role will involve evaluating and resolving aging orders, accurately generating shipping documents, freight terms, and commercial invoices, generating pick tickets, assigning carriers to minimize costs, investigating freight claims, and overseeing timely completion of customer-specific freight shipments and international orders. You will also schedule carrier pickups and perform other duties as assigned.
Responsibilities
Resolve shipping issues such as mis-shipments, shortages, damage, deliveries, and freight charges.
Handle incoming/outgoing calls regarding shipment of product including carriers, customer service, sales, and operations.
Evaluate and resolve aging orders that have not shipped.
Accurately generate shipping documents, freight terms, and commercial invoices.
Generate pick tickets and assign carriers as required to minimize cost.
Investigate freight claims and provide disposition.
Oversee the prompt completion of all customer-specific freight shipments and international orders.
Schedule carrier pick-ups.
Perform other duties as assigned.
Essential Skills
Proficiency in Microsoft Word, Outlook, and Excel.
Experience with shipping, warehouse inventory, cycle counts, and international orders.
Ability to use computers effectively.
Detail-oriented and capable of working independently as well as in a team.
Ability to read, write, and comprehend the English language.
Additional Skills & Qualifications
Experience with freight shipments and international orders is a plus.
Must be able to lift up to 25 pounds periodically.
Ability to sit for prolonged periods, stand and walk intermittently throughout the day, and engage in shipping activities on the warehouse floor.
Capability to bend, push, pull, and kneel.
Willingness to work beyond scheduled shifts, including weekends.
Ability to work in weather extremes and wear all required PPE.
Commitment to complying with all plant safety policies.
Why Work Here?
Join a large company with a great culture, where you can enjoy a clean and air-controlled work environment. Experience the unique atmosphere of Hawaiian shirt Fridays. This is a place where you can drive performance in manufacturing through effective planning activities and continuous improvement, with opportunities to learn and grow in your career.
Work Environment
The work environment is clean and air-controlled, promoting a comfortable and efficient workplace. You will be expected to drive performance in manufacturing through effective planning and continuous improvement. The company values personal growth, providing opportunities to learn and advance within the organization.
Job Type & Location
This is a Contract to Hire position based out of SMITHFIELD, NC.
Pay and Benefits
The pay range for this position is $15.00 - $19.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in SMITHFIELD,NC.
Application Deadline
This position is anticipated to close on Mar 15, 2026.
About Aerotek:
We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.
Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.