Job Information
Medical Express Ambulance Service Ambulance Communication Center Manager in Skokie, Illinois
Location: Skokie, ILType: Full-Time | 24/7 Operations
Position Overview
MedEx is hiring a Dispatch Manager to oversee the daily operations of our 24/7 ambulance communications center. This role demands flexibility, leadership, and a focus on delivering high-quality service in both emergency and non-emergency situations.
The Dispatch Manager will:
Lead and supervise dispatch personnel
Coordinate emergent and inter-facility response activities
Maintain compliance with operational and safety standards
Foster strong communication across internal teams and with external partners
Continuously improve dispatch processes and service delivery
Report directly to the Communications Center Director
Compensation: Salary is competitive and commensurate with experienceBenefits: Relocation support and growth opportunities are available
Required Qualifications
Minimum of 5 years of EMS Communications Center management experience
EMT-B or EMT-P license (preferred, not required)
EMD certification (preferred, not required)
Demonstrated leadership and organizational skills
Excellent communication and decision-making abilities
What MedEx Offers
Sign-on bonus
Competitive wages
Medical, dental, and vision insurance through Blue Cross Blue Shield
Paid time off (PTO)
Disability insurance through AFLAC
Pet insurance
Tuition assistance
401(k) with company match
Membership to NAEMT
Supportive and respectful work environment
MedEx is an Equal Opportunity / Affirmative Action Employer
All qualified applicants will receive consideration for employment without regard to disability, race, color, veteran status, religion, sex, or national origin.
We want all interested and qualified candidates to apply for employment opportunities. If you are a U.S. applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us at 847-673-6333 or email info@medexambulance.com. Please indicate the specifics of the assistance needed. This option is reserved only for individuals with disabilities that are unable to use the online tools and is not intended for other purposes.