Job Information
Hillrom Senior Manager, Service Marketing Skaneateles, NY in SKANEATELES FALLS, New York
This is whereyour work makes a difference. At Baxter, we believe every person-regardless of who they are or where they are from-deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job-you will find purpose and pride. This is where your ideas lead to success! As a Senior Product Manager, Global Services, you have lots of ideas grounded in research and knowledge of the marketplace. Your skills in planning and implementing these ideas are what make you an outstanding business partner and marketer. You critically think through problems and communicate your ideas in a way that helps us compete. Your curiosity, love of learning, and active listening give you a significant understanding of healthcare and business. At Baxter, we're not just promoting the latest life-saving products; we're thinking strategically about getting products to those who need them by understanding the value they provide, the market where they are needed, and the approach to reach the right individuals. What you'll be doingThis high-visibility role has responsibility for marketing and commercial strategy for the Global Service organization with focus on growing services for patient monitoring and cardiology devices. You will be a key player in delivering on our MISSION of delivering a world-class customer experience to Baxter customers around the globe. You'll work with a geographically/culturally diverse team that works across multiple global time zones. What you'll be doing * Develop expertise in the global services portfolio including contract offering value proposition, replacement parts pricing and consumption, product maintenance and lifecycle requirements and customer portals * Work with upstream product marketing teams within Baxter's business units to gather customer insights and develop the value proposition for new and existing service offerings * Establish global product launch plans, including market development strategy, identification of adoption barriers, and go-to-market campaigns in coordination with regional commercial partners * Define and launch new services, working with product marketing and service operations counterparts to support new product/ service launches * Collaborate with commercial and distributor organizations to ensure that service is top of mind and positioned effectively to maximize contract capture and share of wallet * Create forecast models and financial analysis of new programs including: NPV, IRR, pricing & COGS targets, sensitivities, scenario planning, tradeoff assessments What you'll bring * Minimum Bachelor's degree with 8+ years of multifaceted leadership in strategic product marketing; MBA preferred * Extensive Product Management in medical devices, healthcare and/or healthcare IT. Experience working with large capital equipment and accompanying service packages a plus * Strong analytical skills with the ability to leverage data to better understand market trends and portfolio dynamics * Proven experience in performing market research, and using voice of customer, benchmarking, and market insights to develop commercial strategy/influence product development roadmaps. * Experience collaborating with R&D, Engineering and Operations through all phases of product creation and delivering to global markets through new product introduction programs * Demonstrated continuous i